Tech (47 resources found)

Ebook

Tech customer service: Mastering social media support
On-demand Webinar

Community Works: How LogicMonitor navigated the transition to a new community platform
Tipsheet

Q&A with Spotify on community knowledge management strategies
Tipsheet

How aligning goals, employees, and technology can transform your customer experience
On-demand Webinar

Community works: How Spotify fuels self-service with community
Customer Story

Upwork renews focus on community to strengthen results for members
Customer Story

Upwork keeps customers informed during global crises
Customer Story

Palo Alto Networks keeps customers secure
Customer Story

Canon improves customer engagement and support by putting relationships at the center of their community.
On-demand Webinar

Community works: How Esri drives customer success and business value
On-demand Webinar

Proven steps to achieving a culture of CX innovation & relentless customer centricity
Video

Harmonizing innovation: The rhythms of the Spotify community
Video

Linking community to business value: Visma’s strategic approach
Video

Community operations: Get started with Hubspot
Customer Story

Kudos Winner: ESRI
Customer Story

Kudos Winner: Ancestry
Guide

AI and Automation: Transforming the Technology Industry
Customer Story

Conversational AI: The Samsung case study
Customer Story

Bottom line savings rock star: Flexera
Customer Story

How Khoros Strategic Services developed an employee advocacy program for National Instruments
On-demand Webinar

How Jawwy doubled digital care volume whilst cutting costs and raising CSAT
On-demand Webinar

Snack Breaks & Hot Takes: Talking community with ESRI
Customer Story

How the SAP Concur community team used customer input to pivot fast
Customer Story

Kudos better together-customer engagement: Sky
Customer Story

Kudos best in class community: PowerSchool
Customer Story

Kudos the accelerator: Adobe
Customer Story

Kudos rookie of the year: Esri
Customer Story

Kudos all-ways connected: JMP
Customer Story

Kudos small but mighty: ReachOut
Customer Story

How Unit4 puts customers first with Khoros Community
Customer Story

How we use Khoros Bot to increase leads and community registrations
Customer Story

Samsung improved NPS by 50+ points with Facebook Messenger
Customer Story

Rookie of the year winner: Intel
Customer Story

Bottom Line Savings Rock Star Winner: SAS
On-demand Webinar

The community pro panel
Customer Story

How Qlik optimized their community with Khoros
Customer Story

How Microsoft shifted from support to true engagement with Khoros Communities
Customer Story

How Samsung’s community transforms support and empowers customers
Customer Story

How Khoros helped Autodesk increase engagement with Answer Days
Customer Story

How National Instruments built their global social media presence with audience demographics
Customer Story

MYOB leverages Khoros to develop a flourishing online community
Customer Story

HP Provides Winning Customer Care with Khoros
Customer Story

NetApp Achieves Greater Customer Satisfaction with Khoros
Customer Story

Stubhub Rocks Social Customer Service with Khoros Care & Marketing
Customer Story

How Constant Contact Puts the Customer Experience First
Customer Story

How Autodesk Leverages Peer-to-Peer Support with Khoros Community
Customer Story

Cisco Realizes Extraordinary Community ROI with Khoros

Tech (47 resources found)

Tech customer service: Mastering social media support

Community Works: How LogicMonitor navigated the transition to a new community platform

Q&A with Spotify on community knowledge management strategies

How aligning goals, employees, and technology can transform your customer experience

Community works: How Spotify fuels self-service with community

Upwork renews focus on community to strengthen results for members

Upwork keeps customers informed during global crises

Palo Alto Networks keeps customers secure

Canon improves customer engagement and support by putting relationships at the center of their community.

Community works: How Esri drives customer success and business value

Proven steps to achieving a culture of CX innovation & relentless customer centricity

Harmonizing innovation: The rhythms of the Spotify community

Linking community to business value: Visma’s strategic approach

Community operations: Get started with Hubspot

Kudos Winner: ESRI

Kudos Winner: Ancestry

AI and Automation: Transforming the Technology Industry

Conversational AI: The Samsung case study

Bottom line savings rock star: Flexera

How Khoros Strategic Services developed an employee advocacy program for National Instruments

How Jawwy doubled digital care volume whilst cutting costs and raising CSAT

Snack Breaks & Hot Takes: Talking community with ESRI

How the SAP Concur community team used customer input to pivot fast

Kudos better together-customer engagement: Sky

Kudos best in class community: PowerSchool

Kudos the accelerator: Adobe

Kudos rookie of the year: Esri

Kudos all-ways connected: JMP

Kudos small but mighty: ReachOut

How Unit4 puts customers first with Khoros Community

How we use Khoros Bot to increase leads and community registrations

Samsung improved NPS by 50+ points with Facebook Messenger

Rookie of the year winner: Intel

Bottom Line Savings Rock Star Winner: SAS

The community pro panel

How Qlik optimized their community with Khoros

How Microsoft shifted from support to true engagement with Khoros Communities

How Samsung’s community transforms support and empowers customers

How Khoros helped Autodesk increase engagement with Answer Days

How National Instruments built their global social media presence with audience demographics

MYOB leverages Khoros to develop a flourishing online community

HP Provides Winning Customer Care with Khoros

NetApp Achieves Greater Customer Satisfaction with Khoros

Stubhub Rocks Social Customer Service with Khoros Care & Marketing

How Constant Contact Puts the Customer Experience First

How Autodesk Leverages Peer-to-Peer Support with Khoros Community

Cisco Realizes Extraordinary Community ROI with Khoros