EBOOK

Tech customer service: Mastering social media support

This comprehensive ebook provides actionable strategies, industry-specific benchmarks split into three categories based on company size, and forward-looking trends to help tech companies elevate their social media customer service. Brands can use this information to evaluate how they are performing compared to other companies in their industry and learn how to strengthen their strategy.

Mastering social media support lp visual

In this ebook you will learn:
- How to build a successful strategy. From determining the operating model to defining SLAs, discover the fundamentals of creating a successful social media customer service strategy.
- What success looks like in your industry. Evaluate how your company is performing in social media customer service compared to other similar-sized tech businesses.
- Which trends will shape the future of customer service. Dive into predictions from our customer service experts on which trends will shape social media customer service moving forward.

Tech customer service: Mastering social media support

In this ebook you will learn:

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