Agent efficiency, automation, and operational insights
We believe in our responsibility to do more and do better — not only for our customers but for our employees and communities too.
We believe in our responsibility to do more and do better — not only for our customers but for our employees and communities too. That’s why we established an Environmental, Social, and Governance (ESG) structure to provide strategic direction for our efforts, against which we intend to review our progress year-over-year.
Investing in our People
Supporting our Communities
Protecting our Planet
We have the following sponsors, leaders, and committees in place to govern the accountability, transparency, and progress of our ESG programs:
We are also part of Vista Equity Partners’ Sustainability Leadership Council and aim to uphold the firm’s emphasis on ESG throughout our business practices.
Commitment to Inclusion
Khoros is committed to fostering a workplace that respects the many ways we are different. We strive to lead with our values which enable Khorosians to bring their full selves to work and develop their full potential. Through our commitment to inclusive hiring practices, internal development and awareness, community involvement, and supplier diversity, we are positioned to engage in a world of belonging, equity, and inclusion.
Employee Resource Groups
ERGs are employer-recognized workplace groups voluntarily led by employees. Launched in early 2021, our employee resource groups allow employees with commonalities to meet, support each other, and produce a particular outcome that helps improve the business and members’ job satisfaction:
Diversity, Equity, and Inclusion Initiatives
Khoros’s North American, EMEA, and APAC employee bases each have a DEI committee who makes a difference every day by advising team members and implementing meaningful programming and change within Khoros. Since its creation, our committee has brought awareness to important themes and viewpoints, including disability awareness, generational differences, unconscious bias, Black History Month, LatinX Heritage Month, Pride Month, and more. We’ve learned a lot along the way and are excited to expand upon our progress in the months and years to come.
We believe that energized employees, who feel respected and valued by their employers, will come to work ready to take on any challenge and opportunity. In support of this belief, Khoros provides many wellness opportunities, including flexible paid time off, culturally inclusive holidays, wellness reimbursements, Employee Assistance Programs (EAPs), alternative medicine and inclusive fertility benefits, expanded parental leave, designated “no camera” days to combat video call fatigue, and a flexible-first policy allowing employees to work from wherever they feel most comfortable.
At Khoros, we pledge to give 2% of our time and resources to focus on deepening and expanding our support of underrepresented communities.
The following initiatives allow us to uphold this commitment:
Through the Khoros Social Responsibility (KSR) Program, we provide qualifying nonprofit and social good organizations with free and/or discounted access to our software and services, with an emphasis on those owned by or in direct service to underrepresented groups who would not otherwise have access to our offerings.
encourage employees to give back to their local communities by volunteering with any organization of their choice. We also support our local communities in the cities where we work through various volunteer events and partnerships, such as Thanksgiving meals for refugees in partnership with Refugee Services of TX, the Austin Pride Parade with Out Youth, the Austin Cup Bowling Tournament for Center for Child Protection, and annual participation in the Angel Tree Program for Salvation Army and more.
Khoros gives back to local charitable organizations through corporate donations and employee-led fundraising. Beneficiaries have included The Center for Social Inclusion, Therapy for Black Girls, SMASH, The Pink Fund, and many other wonderful organizations creating a positive impact in their communities.
As part of the Vista Equity Partners portfolio, Khoros is participating in the private equity firm’s Net Zero Asset Managers Initiative. The initiative is focused on reducing half of its emissions by 2030 and emitting net-zero greenhouse gas emissions by 2050 across its portfolio of enterprise tech companies. We are proud to do our part in striving towards a safer, greener planet for all.