ON-DEMAND WEBINAR

Proven steps to achieving a culture of CX innovation & relentless customer centricity

Featured speakers

Grigor Kotzev

Director

International Business Value Consulting, Khoros

Ruben Lowenstein

Senior Customer Care

Samsung

This webinar is designed to help you:

Identify and implement key CX initiatives

Get tips to align your organization's key initiatives to drive decision-making and improve customer engagement.
Adapt to changing customer and employee preferences

Hear about strategies that keep customers and employees happy while delivering on your overarching customer care vision.
Empower your teams and foster collaboration

Learn what it takes to transform your organizational culture into one of innovation and customer-centricity.

Watch it now

Watch our on-demand webinar, "Proven Steps To Achieving A Culture Of CX Innovation & Relentless Customer Centricity" to hear first-hand from Samsung Benelux’s customer care leader and experts from Khoros and CCW Digital. They share insights for unlocking innovative, customer-centric business strategies and ways you can reshape your CX approach while improving operational efficiency and agent satisfaction. Learn how to start enhancing your customer and employee experiences today.

Proven steps to achieving a culture of CX innovation & relentless customer centricity

Featured speakers

Grigor Kotzev

Ruben Lowenstein

This webinar is designed to help you:

Identify and implement key CX initiatives

Adapt to changing customer and employee preferences

Empower your teams and foster collaboration

Watch it now