ON-DEMAND WEBINAR
Community works:
How Spotify fuels self-service with community
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Featured speaker
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In this on-demand webinar, you will learn:
Watch now!
Watch the on-demand Community Works webinar to dive deep into Spotify's approach to knowledge management within their community. Jamie Johnston, Spotify's Community Program Manager, shares insights into how implementing self-service strategies enabled their community team to capture, author, and publish knowledge at scale, lowering contact rates amidst a rapidly growing user base.