More and more innovative brands are investing in brand-owned communities for better customer support and loyalty by providing a dedicated space for personalized assistance, fostering a sense of belonging, and encouraging ongoing engagement, leading to increased satisfaction and loyalty.

In this webinar discussion, you will get exclusive insights into:

• Strategies to align internally and secure stakeholder buy-in: Learn how to increase adoption among internal stakeholders through fine-tuned, targeted strategies and by aligning necessary resources.
• How to drive customer success: Get real-world examples of tangible community activations that drive education and awareness among existing and prospective members.
• Turning a community into the backbone of your organization: Hear lessons learned from scaling a community into a multifaceted strategic initiative that creates business value across the organization.