Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Customers had many complaints about Intel’s previous community platform, satisfaction scores were low, and the internal team couldn’t get the insights they needed. Intel partnered with Khoros and was immediately able to integrate their two communities into one platform, including 75 forums. Khoros Communities was easy to use and offered robust analytics.
— Mary Taylor, Support Community Manager
jump in satisfaction scores after onboarding
separate communities consolidated