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EXPERT INSIGHTS
Khoros Staff | Feb-06-2025
Learn how four leading brands built great online communities, borrow from their playbooks, and connect with your customers in new and meaningful ways.
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ONLINE COMMUNITIES
Discover what gamification marketing is and how top brands use it to boost engagement. See 6 real-world examples that drive results.
May-28-2025
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Khoros joins IgniteTech: To transform customer connections in the AI answer engine era
May-27-2025
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In this blog, Michael extracts 7 key themes from CXM Summit 2025
May-19-2025
Customer advocacy is a strategic initiative that many are implementing, find out why. Learn how to turn customers into strong customer advocates for your brand!
May-15-2025
Many businesses launch an online community with a singular focus, but never grow beyond it. This limited approach leaves a lot of untapped value on the table. Learn how to expand your community's impact to align with your brand.
May-09-2025
Retaining customers is more cost-effective than acquiring new ones. Explore 12 retention strategies that help grow your bottom line.
Apr-30-2025
More than just message boards, online forums are the future of brand connection. Learn how to leverage them for community, support, and growth in 2025.
Struggling to keep your community active? These 10 engagement strategies go beyond the basics—backed by real examples and best practices.
Apr-29-2025
Explore the top 5 metrics Zoom uses to measure online community success and demonstrate value to stakeholders.
Apr-28-2025
Discover 9 proven strategies to build brand loyalty featuring real-world examples and data from our survey of over 1,600 consumers.
Apr-22-2025
Every online community needs clear guidelines to create a safe space for members. Here’s what to include in your community rules to set the right tone.
Apr-09-2025
As social media protections roll back, brands are rethinking their digital strategies. Discover why owned platforms are the future of community building — offering greater control, security, and deeper engagement in a community ‘everywhere’ ecosystem.
Apr-04-2025
Looking to boost customer engagement? Explore 11 proven strategies that help brands connect with their audience, foster loyalty, and drive long-term success.
Apr-03-2025
This guide covers the essential steps and best practices for effectively managing a community that engages and connects with your audience.
Mar-31-2025
Learn what it means to be a customer-focused company with examples and actionable tips.
Mar-27-2025
A community manager is the key to building engagement, driving business value, and fostering loyalty—see why you need one and how to hire the right person.
Mar-24-2025
Building an online community involves defining its purpose, audience, and goals, choosing the right platform, and creating guidelines and content. Learn how here.
Mar-17-2025
Learn how to create a self-service knowledge base to empower customers, reduce support tickets, and improve satisfaction in 7 simple steps.
Mar-11-2025