Customer engagement platform
Digital-first, omnichannel platform built for enterprises
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for live webinars and other events, like Khoros Engage
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for live webinars and other events, like Khoros Engage
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Brand communities get 75% of traffic from organic search by combining dynamic forums and blogs with expert community management, while cutting costs with user-generated content.
Because organic search results result in 8.5x higher click rates, and communities average a lower bounce rate and higher time on page, new visitors to communities are more likely to stick around to make purchases and become loyal customers.
“Making connections through community is core to our business.”
— Anna Wu, Core Host — Communities, Airbnb
Let us show you what Khoros can do.
The Khoros Communities solution was born out of gaming communities in 2001, and has since evolved through a combination of behavioral science and experience building hundreds of enterprise communities to provide the most effective way to engage people around a shared purpose.
“Our continued growth makes it crucial to have one place for users to connect, and Khoros makes it possible.”
— Jbid Kissel, Director of Community Support, Powerschool
Customers will tell you how to improve and grow your business if you just give them a place to do it — a brand-owned community built on Khoros is the perfect place for exactly that. Here’s the community-driven engagement we power:
Ideas boards, groups, robust roles, ranks, and permissions structure to encourage and reward customer feedback.
Sophisticated analytics and conversational insights to easily distill and understand what is delighting and upsetting your customers.
“Khoros helps us provide as many engagement opportunities as possible and grow engagement through our community for Adobe users.”
— Keith Buchanan, Digital Experience Community Engineering Architect, Adobe
Modern enterprises require more partnership and collaboration than ever before to deliver solutions in a timely way to the broadest possible markets.
This tour will show you how to supercharge your Khoros Community moderation using Accelerated Community Management.
Download the IDC MarketScape Report to see how Khoros was positioned.
Community Syndication is a powerful capability that can help place user-generated content, reviews, and more anywhere on your website. Here’s how top brands are using this feature.
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