Customer Stories

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ONLINE COMMUNITIES | ON-DEMAND WEBINAR

Community works: How Cisco reimagined its product-focused community for customer success

Watch the on-demand webinar to discover how Cisco reimagined its product-focused community into a dynamic customer success hub.

Nov-11-2024
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KHOROS COMMUNITIES | COMMUNICATIONS SERVICE PROVIDER

Three Ireland drives product innovation and supports business growth through customer-centricity

Three Irelands' community improves support resolutions, boosts product innovation, and increases sales conversions.

Oct-08-2024
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ONLINE COMMUNITIES | ON-DEMAND WEBINAR

Community works: How PTC creates customized experiences to build connections

Watch the on-demand webinar to learn how PTC provides specialized community support for nearly 800,000 engineers and developers across many complex products and time zones.

Sep-24-2024
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ONLINE COMMUNITIES | VIDEO

Community before egos: A conversation with BluePrism

Hear BluePrism walk through their journey of putting community and customer experience before their organizational structure

Aug-07-2024
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ONLINE COMMUNITIES | ON-DEMAND WEBINAR

Community Works: How LogicMonitor navigated the transition to a new community platform

Gain insights on navigating a community platform transition with Allison Fasching, Director of Community at LogicMonitor.

Jul-03-2024
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AI | TIPSHEET

How aligning goals, employees, and technology can transform your customer experience

In this Q&A, Customer Care Manager at Samsung Benelux shares insights and lessons learned from the contact center's 10-year digital transformation.

Jun-13-2024
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KHOROS COMMUNITIES | COMMUNICATIONS SERVICE PROVIDER

Sky serves customers end-to-end with a fully integrated community

Sky, a leading UK telecommunications company, successfully supports 2 million customers digitally with an enhanced online community using bots, messaging, and more.

Jun-04-2024
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KHOROS COMMUNITIES | TECHNOLOGY

Upwork keeps customers informed during global crises

When world events impact freelancers, Upwork offers stability through its online community

May-13-2024
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ONLINE COMMUNITIES | ON-DEMAND WEBINAR

Community Works: How Sky revolutionizes the customer journey

Watch this on-demand webinar to hear Nima Lawlor-Baniamer, Senior Product Owner for Community and Social at Sky, the powerhouse UK broadband, TV, and mobile provider, discuss considerations for fully integrating community into your digital ecosystem and serving customers end-to-end.

Apr-23-2024
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KHOROS COMMUNITIES | COMMUNICATIONS SERVICE PROVIDER

SMARTY builds trust and fosters engagement with their community

SMARTY uses their community create a dialogue with customers to foster engagement.

Apr-16-2024
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KHOROS COMMUNITIES | TECHNOLOGY

Palo Alto Networks keeps customers secure

Cybersecurity experts from around the world rely on Palo Alto Networks to stay up-to-date on rapidly evolving best practices.

Apr-16-2024
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KHOROS COMMUNITIES | COMMUNICATIONS SERVICE PROVIDER

Zoom scales customer service to bridge human connection

At the height of the COVID-19 Pandemic, Zoom scales their customer service to keep a rapidly growing customer base satisfied.

Apr-13-2024
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AI & Automation

Khoros Communities

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Resource Center

Blog

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Trust Center

AI & Automation

Khoros Communities

Khoros Service

Khoros Social Media Management

Resource Center

Blog

Developer information

Events

Integrations

Trust Center

Customer Stories

FEATURED POSTS

How NetApp empowers its online community

Upwork renews focus on community to strengthen results for members

How Truth Initiative's Khoros community changes lives.

SEE MORE ARTICLES

Community works: How Cisco reimagined its product-focused community for customer success

Three Ireland drives product innovation and supports business growth through customer-centricity

Community works: How PTC creates customized experiences to build connections

Community before egos: A conversation with BluePrism

Community Works: How LogicMonitor navigated the transition to a new community platform

How aligning goals, employees, and technology can transform your customer experience

Sky serves customers end-to-end with a fully integrated community

Upwork keeps customers informed during global crises

Community Works: How Sky revolutionizes the customer journey

SMARTY builds trust and fosters engagement with their community

Palo Alto Networks keeps customers secure

Zoom scales customer service to bridge human connection