Customer Stories

FEATURED POSTS

KHOROS COMMUNITIES | ONLINE COMMUNITIES

Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.

Today, with Khoros powering its community, the growing tech company has improved customer self-service success, scaled support efficiently, and created a hub of collective knowledge that benefits customers, the Fortinet partner network, and many cross-functional internal teams.

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Three Ireland drives product innovation and supports business growth through customer-centricity

Three Irelands' community improves support resolutions, boosts product innovation, and increases sales conversions.

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KHOROS COMMUNITIES | AUTOMATION

How NetApp empowers its online community

Through expanding its knowledge base, Netapp has helped more people solve problems using intelligent data infrastructure

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Visa realizes customer self-service community

Discover how Visa's efforts within their community helped drive significant support deflection cost savings.

Apr-10-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Schneider Electric transforms community into hub for software documentation

Explore Schneider Electric's impactful use of community to enhance customer satisfaction and foster innovation and co-creation.

Apr-08-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Instacart upgrades community for faster innovation

Learn how Instacart's strategic step to upgrading its community and adopting Khoros' next-generation communities platform helped drive tangible results.

Apr-04-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Community Works for Zoom

Watch the on-demand webinar to discover how Zoom built a thriving online community of over 400,000 members and became the leader in customer support they are today.

Mar-25-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Qlik transforms community focus to engagement and customer feedback

Learn how Qlik enhances their spam filter and incorporates seamless content organization, resulting in community engagement growth and community support deflection savings.

Mar-21-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Bunnings shifts negative perception of DIY through knowledge sharing

Explore Bunnings' Community growth journey, and learn how their efforts have driven sales impact.

Mar-18-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.

Today, with Khoros powering its community, the growing tech company has improved customer self-service success, scaled support efficiently, and created a hub of collective knowledge that benefits customers, the Fortinet partner network, and many cross-functional internal teams.

Mar-18-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Orange Belgium's community grows through vital role in customer support

Explore how Orange Belgium continues to grow their community to become essential component in customer support strategy.

Jan-01-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Medion AG expands customer self-service and supports post sales

Learn about Medion AG's community strategy for reducing support inquiries and decreasing costs through self-service.

Jan-01-2025

Read their submission
KHOROS COMMUNITIES | ONLINE COMMUNITIES

GoTo's community powers customer support, success, and education

Discover how GoTo leverages community to capture customer feedback post product changes and boost customer experience.

Jan-01-2025

Read their submission
KHOROS COMMUNITIES | ONLINE COMMUNITIES

Alteryx community becomes key value add for customers

Explore how Alteryx incorporated community enhancements to support product feedback processes and enhance customer experience.

Jan-01-2025

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KHOROS COMMUNITIES | ONLINE COMMUNITIES

Bell Canada's community helps promote mental health initiatives

Learn more about Bell Canada's use of the Khoros Community platform to power a one-day initiative for fostering conversation around mental health awareness.

Jan-01-2025

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AI & Automation

Khoros Communities

Khoros Service

Khoros Social Media Management

Resource Center

Blog

Developer information

Events

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Trust Center

AI & Automation

Khoros Communities

Khoros Service

Khoros Social Media Management

Resource Center

Blog

Developer information

Events

Integrations

Trust Center

Customer Stories

FEATURED POSTS

Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.

Three Ireland drives product innovation and supports business growth through customer-centricity

How NetApp empowers its online community

SEE MORE ARTICLES

Visa realizes customer self-service community

Schneider Electric transforms community into hub for software documentation

Instacart upgrades community for faster innovation

Community Works for Zoom

Qlik transforms community focus to engagement and customer feedback

Bunnings shifts negative perception of DIY through knowledge sharing

Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.

Orange Belgium's community grows through vital role in customer support

Medion AG expands customer self-service and supports post sales

GoTo's community powers customer support, success, and education

Alteryx community becomes key value add for customers

Bell Canada's community helps promote mental health initiatives