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Are you loved by your customers,
or about to be left?
If you’re like 70% of brands, you probably won’t know until it’s too late.
Are you loved by your customers,
FORRESTER REPORT
Getting to know your customers
Khoros commissioned Forrester Consulting to see how disconnected social media experiences are affecting customer sentiment. Learn how your brand can bridge the divide and deliver a holistic customer experience.
Download the reportSee the Khoros difference
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Khoros Marketing
Use our social media marketing solution to engage customers with meaningful campaigns that foster loyalty and accelerate sales.
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Khoros Communities
Use our online community solution for authentic peer-created content that inspires trust and reduces customer service costs.
The Khoros promise
It’s no longer enough for leading brands to simply contact their customers on digital channels. It’s about knowing who those customers are, what they want, and how to make them feel heard throughout the customer journey.
We call this being all-ways connected. We’ve helped 2,000+ brands make it a reality and promise we can do it for you.
We found a best-in-class social media tool stack with Khoros at the core.
Global Social Media Center of Expertise Manager
We made the decision to switch to Khoros to see the full power of the platform.
Social Engagement Strategy &
Community Management
We cut down the time it takes for customer care documentation from 24 to 1 hour!
Executive Director, Social Business
15+ years leading the social media space
Although the name Khoros is new to the market, we are not. Through our legacy companies Spredfast and Lithium we’ve established deep roots in social marketing, care, and communities. Now that we’ve combined both of these families into one company and one platform, our social media management software powers approximately 500 million digital interactions every day.
Learn more about the merger