The Bot Balancing Act: Business Automation Strategies
Learn how to use business automation for customer support in a way that improves operational efficiency and customer satisfaction.
Modernizing Your Contact Center
Learn how to embrace the challenge and meet more customers in their channel of choice, along with how to plan, staff, measure, and improve in a constantly changing market.
Forrester Report: Getting to Know Your Customers
62% of consumers will switch or stop purchasing after one bad experience. Learn the biggest issues dividing brands and customers today.
15+ years leading the social media space
Although the name Khoros is new to the market, we are not. Through our legacy companies Spredfast and Lithium Technologies we’ve established deep roots in social marketing, care, and communities. Now that we’ve combined both of these families into one company and one platform, our social media management software powers approximately 500 million digital interactions every day.Read more: Spredfast & Lithium Technologies merger