Create customers
for life
Your customers expect a 1:1 connection with your brand. Use the Khoros Engagement Platform to deliver social media marketing, care, and online community experiences that will keep them coming back.
See the Khoros difference
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Khoros Marketing
Use our social media marketing solution to engage customers with meaningful campaigns that foster loyalty and accelerate sales.
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Khoros Communities
Use our online community solution (previously called Lithium Communities) for authentic peer-created content that inspires trust and reduces customer service costs.
[Khoros'] newly unveiled roadmap focuses on improving existing features while adding new features...
IDC Market Note Report on Khoros Engage 2019
We found a best-in-class social media tool stack with Khoros at the core.
Global Social Media Center of Expertise Manager
We made the decision to switch to Khoros to see the full power of the platform.
Social Engagement Strategy & Community Manager
We cut down the time it takes for care documentation from 24 to 1 hour!
Executive Director, Social Business
The Khoros promise
It’s no longer enough for leading brands to simply contact their customers on digital channels. It’s about knowing who those customers are, what they want, and how to make them feel heard throughout the customer journey.
We call this being all-ways connected. We’ve helped 2,000+ brands make it a reality and promise we can do it for you.
Related Resources
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The Bot Balancing Act: Business Automation Strategies
Learn how to use business automation for customer support in a way that improves operational efficiency and customer satisfaction.
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Modernizing Your Contact Center
Learn how to embrace the challenge and meet more customers in their channel of choice, along with how to plan, staff, measure, and improve in a constantly changing market.
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Forrester Report: Getting to Know Your Customers
62% of consumers will switch or stop purchasing after one bad experience. Learn the biggest issues dividing brands and customers today.
15+ years leading the social media space
Although the name Khoros is new to the market, we are not. Through our legacy companies Spredfast and Lithium Technologies we’ve established deep roots in social marketing, care, and communities. Now that we’ve combined both of these families into one company and one platform, our social media management software powers approximately 500 million digital interactions every day.
Read more: Spredfast & Lithium Technologies merger