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Products
Products
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Khoros Communities
Online brand communities for enterprises
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Integrations
All the major social channels work with our software
By solution
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For digital customer care
Agent care efficiency and contact center insights
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For community engagement
Self-service support, education, and collaboration
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For social media management
Content management, publishing, and governance
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Services
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Strategic Services
Our in-house experts in social media and community management for Khoros customers
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Developer Network
Data integrations for better customer experience
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Events
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Upcoming Events
Join us for live webinars and other events, like Khoros Engage
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On-Demand
Watch webinars and events on your own time
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- Resources
- About
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Community
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Atlas Community
Connect with 70K+ customer engagement professionals
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Support Center
Find solutions and support for Khoros products here
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Digital care,
online communities,
& social media software
for big businesses
Built from Spredfast and
Lithium Technologies
Why we’re here:
Khoros helps enterprise brands connect with customers.
We do that with our three software solutions designed to scale digital care, build brand communities, and optimize social media marketing.
Why you’re here:
You’re a customer service executive who understands how messaging and automation can modernize your contact center.
You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty.
Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.
Customer-first, enterprise-level software and services
Care
- Care
- Communities
- Marketing
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Scale digital care on the channels customers prefer, made more powerful with automation
Connect and serve customers across messaging, reviews, communities, and social media.
- Reduce support costs
- Improve customer experience
- Operate with unmatched insight and automation
Care on your customers’ terms — and yours.
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Host a vibrant space for people to connect, get answers, and share experiences
Create a network where your prospects, customers, and partners engage around a shared purpose.
- Unlock self-service to improve support
- Increase engagement, retention, and growth
- Build value with your customers
Host your community to grow your business.
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Simplify social media marketing operations to build and protect your brand
Centrally manage and measure your social media campaigns in one easy-to-adopt platform that is built for change.
- Drive efficiency and promote collaboration
- Get insights faster to do more of what works
- Enterprise-level governance to control access and approvals
Marketing to connect with customers — at scale.
- Drive efficiency and promote collaboration
Differentiated by award-winning services
Strategic Services
Expertise in social media and community management — content strategy, reporting, and community moderation. This team creates overarching, ROI-driving social strategies for Khoros customers.
Product Coaching
Focused on improving product adoption by Khoros users through data-driven, proactive, individual outreach, and one-on-one coaching sessions. Coaching sessions are complimentary to all Khoros users.
Professional Services
Offers end-to-end implementation for our products. The team’s proven methodology starts with the initial implementation, including customer training and roadmap planning.
Here's what Khoros can do for you
- Deflect calls and support costs
- Increase customer satisfaction and loyalty
- In-house experts in social media and community management for Khoros customers
- Social media governance and approvals
- In-app messaging
- Integrate into data and business systems tech
- Customers can get answers from peers
- Social media intelligence through listening and insights
- Proactive customer engagement
A leader in customer satisfaction
Trusted by 2,000+ of the world's top brands
Ready to see how Khoros can help?
We’re here to show how Khoros can help you connect with your customers — on their digital channel of choice.