The future of AI-powered customer care is here

Unforgettable experiences,
far fewer support staff

Khoros is combining generative AI with a treasure trove of data, world-class automation, and digital engagement tools to create the perfect support experience. An experience that can be built instantly, learning constantly, and helping perpetually.


Unmatched value, unparalleled data


Average ROI customers receive over 3 years

3 Months

Average time for customers to receive payback

500+ Million

Aggregated customer savings through contact avoidance

1.8 Billion

Community site visits per year powered by Khoros

160 Million

Customer cases resolved per year using Khoros

20 Million

Social media engagement per year managed through Khoros

AI and automation that’s making enterprise moves, not noise


Khoros Service

Excellent automation and digital service, no exceptions

Customers expect seamless, 24x7, omni-channel service. Enterprises need to improve support and cut costs. Only Khoros delivers an AI-powered solution that enables enterprises to build more automation and equip agents with a single place to resolve cross-channel inquiries.

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Khoros communities


Khoros Communities

Powerful communities built to last

No matter who a community serves, it must be a place to find information, share ideas, get answers, and engage in meaningful dialogue. Only Khoros provides the software and expertise enterprises need to build world-class communities faster, with far fewer resources.


Khoros Social Media Management

Social media marketing made simple

It’s not easy to manage a major brand’s social media strategy. Only Khoros provides purpose-built software to bring global social media accounts, campaigns and teams into one place so teams can execute cross-channel campaigns faster — without the headache or risk.

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Zoom story

One of the most useful things about a community is that posts continue to live on. For example, a solution posted in 2021 will continue to benefit users with a similar question in 2023 and beyond.

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Community Moderator

Bell story

After successfully piloting and achieving business objectives, obtaining a positive ROI, and receiving favorable feedback from our user base, senior executives readily invested in the Community without opposition.

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Senior Manager, Digital Support

Midco story

Midco’s goal is to handle 75% of customer interactions digitally or through self-help options. Khoros helps us make it easy for customers to reach Midco in whichever way is most convenient for them.

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Customer Care Manager

Orange story

Building a chatbot was new to us, but we’re learning quickly, with support from Khoros.

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Customer Excellence Manager

    • Tr top rated 2022
    • Tech cares
    • Stevie winner
    • Leader
    • Inc 5000
    • Gm sw review
    • Capterra

    Unlock the power of gen-AI and deliver experiences your customers deserve