Community operations: Get started with Hubspot

The idea of structuring community support and operations in a dedicated team emerged in 2022 to provide a better experience for community members and managers. Learn the fundamentals from one of the best brands in the business—Hubspot.

From support forums aimed to provide user assistance, the Hubspot community has turned into a critical component of the Hubspot marketing function with a community of products, communities of practices, and executive advocacy support.

During her time as a senior member of Hubspot’s community team, Tiphaine Cuisset is responsible for providing 240 solutions, 3,407 replies, and has given 12,721 upvotes while receiving 3,323 of the same.