Grow customer relationships with an authentic, trusted online community, where your customers can ask questions, solve problems, and share new ideas.
Previously known as Lithium Community, Khoros' community software and services help brands connect with their customers to grow existing relationships and build new ones. Khoros Communities gives you a branded, interactive platform for spreading knowledge that transforms search, evaluation, purchase, and support interactions into valuable learning experiences.
Be easier to find and instantly offer value to prospects by hosting conversations in your community. Add authentic, trusted content to every part of the customer journey with our Community Syndication feature.
Create a peer-to-peer hub for your customers to share their expertise, learn, and get answers to their most pressing questions.
Uncover new product ideas and service improvements from the customers who know and use you the most, while driving traffic and conversion.
An online community and self-service knowledge base, where customers can quickly find answers, is a trusted, interactive way to scale support by customers, for customers.
Investing in a community demonstrates to customers that you are dedicated to solving problems for them. People recognize that effort and reciprocate — creating a virtuous cycle that builds loyalty for every new community member.
It’s a fully configurable platform that showcases your unique brand experience. Khoros online community software leverages the power of the crowd to transform your website into a social destination and build a deeper relationship with your customers — resulting in increased sales, lower service costs, and accelerated innovation. Only Khoros offers all the features, analytics, and dedicated support your enterprise needs to ensure your community drives ROI.
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Khoros Communities reduce support costs and help businesses grow by increasing customer revenue and retention. Discover the value a Khoros Community can provide to your business with our ROI Calculator.Calculate your ROI
In our ebook, we show how your brand can leverage the power of peer influence to acquire more customers than traditional marketing alone ever could.
Download this checklist to help you evaluate the critical capabilities in an online community.
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