AI & Automation
AI for every conversation, campaign, and customer
NOVEMBER 12, 2024
The fifth annual Khoros customer awards celebrate companies that deliver exceptional customer experiences through the use of modern digital channels and AI.
APRIL 11, 2024
This transformative technology vision unites bots, self-service knowledge, and agent support into one conversational customer experience, harnessing the power of GenAI and automation to bring the best answers and information to customers quickly to improve issue resolution rates.
OCTOBER 3, 2023
The fourth annual Khoros Kudos Awards honors brands that leverage modern digital channels to make customer interactions memorable
AUGUST 17, 2023
The win underscores Khoros’ dedication to its customers through AI-powered analytics, advanced deep listening, and an intuitive user experience
JULY 31, 2023
The leader in enterprise community software releases a faster, more powerful, and modern brand community experience
JUNE 30, 2023
The awards recognize the company’s digital customer engagement solutions for digital contact centers, social media management, and brand-owned communities
JUNE 1, 2023
Khoros, an award-winning leader in digital-first customer engagement software and services, is proud to be certified as a Great Place to Work® in India for the second consecutive year.
APRIL 27, 2023
Sanchez adds a passion for team development and agility to Khoros’s customer-first mindset
APRIL 19, 2023
Travis Mason’s extensive experience in customer contact operations, technology, and strategy strongly positions the company for continued regional success and expansion
APRIL 13, 2023
The partnership enables enterprises to secure, manage, and protect their brand across social networks
APRIL 6, 2023
Khoros’s integration with Trustpilot saves brands time as they can manage reviews alongside everyday social care
MARCH 14, 2023
Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The
FEBRUARY 13, 2023
Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The
JANUARY 11, 2023
Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The
JANUARY 10, 2023
Khoros, an award-winning leader in digital-first customer engagement software and services, today announced the appointment of three c-suite executives Dustin Williams to Chief Technology Officer (CTO) and Ryan Studer to Chief Product Officer (CPO), and Brian Nourani to Chief Revenue Officer (CRO).
DECEMBER 14, 2022
Khoros’s social media management solution is recognized for providing the actionable insights brands want and need in the digital landscape
OCTOBER 25, 2022
Enabling better customer experiences on social, new forms of digital commerce, and increased emphasis on communities highlight report’s findings.
OCTOBER 18, 2022
The partnership makes it easier for community members to find information across multiple content repositories for a more effective, self-service, online community platform.
OCTOBER 5, 2022
The accolade recognizes the company’s corporate social responsibility program, supporting its communities, employees, and environment.
SEPTEMBER 29, 2022
Kudos Award winners include Orange Belgium, Zoom, and General Motors, among others.
SEPTEMBER 27, 2022
New unified experience combines the deepest intelligence with the most powerful engagement within the Khoros & Talkwalker platforms.
SEPTEMBER 8, 2022
Satterwhite is former Chief Customer Officer and Jones is former Vice President, Global Controller.
AUGUST 29, 2022
Khoros announced expanded work with Amazon Web Services (AWS) by joining the AWS Independent Software Vendors (ISV) Accelerate Program and launching in AWS Marketplace.
AUGUST 25, 2022
The company’s third annual event for digital leaders recognized for executing an impactful virtual experience for a global audience of 2,500 CX professionals.
AUGUST 18, 2022
Recognition includes a Gold Medal for the top social media management solution and 17 awards for vendor capabilities and product features.
AUGUST 16, 2022
Grazitti Interactive, a global digital services provider, and Khoros, a digital customer engagement platform, announce partnership for online community development.
AUGUST 11, 2022
The award recognizes Khoros’s conversational AI solution as innovative technology taking brands' customer experience to the next level.
AUGUST 8, 2022
Former Chief Strategy Officer to lead the organization’s industry-leading, omnichannel customer engagement platform.
JULY 28, 2022
Recognition includes ranking as a Leader for Enterprise Online Community Management Software and High Performer for Enterprise Social Customer Service Software.
JULY 13, 2022
This award recognizes the company for inspiring trust, instilling pride, promoting camaraderie, and delivering a great workplace experience for its employees
JULY 11, 2022
The company ranked as the top vendor for high-level user sentiment for its social media management solution.
JULY 6, 2022
The partnership will leverage the power of Khoros’s digital customer engagement platform and EveryoneSocial’s employee advocacy technology.
JUNE 28, 2022
Company promotes its former Vice President of Demand Generation to tackle changing industry trends and deliver innovative global marketing strategies.
JUNE 8, 2022
The organization leverages Khoros’s industry-leading online community to help members learn, connect, collaborate, take action, and recharge with like-minded individuals from around the world
MAY 26, 2022
The partnership includes new TikTok API integrations, providing Khoros customers access to TikTok functions within Khoros’s digital customer engagement platform.
MAY 10, 2022
The awards recognize the company’s digital customer engagement platform for digital contact centers and social media management.
APRIL 29, 2022
The company is recognized for its corporate social responsibility program and contributions to society.
APRIL 28, 2022
New whitepaper addresses major agent pain points and strategies to improve their satisfaction and help them manage growing customer demands across channels.
APRIL 12, 2022
The company’s 2022 Spring Innovation Release includes new AI for agents, expanded channels for engagement, and predictive workflows to meet customer expectations
MARCH 24, 2022
HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), today announces a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services.
FEBRUARY 2, 2022
NAB, one of the largest banks in Australia, expands its relationship with Khoros to advance its messaging and AI capabilities, and transform the way it interacts with customers.
JANUARY 24, 2022
Khoros, an award-winning leader in digital-first customer engagement software and services, is proud to be certified as a Great Place to Work® in India.
JANUARY 5, 2022
Austin headquarters and San Francisco office recognized for third and second consecutive year, respectively, for going above and beyond for their people
NOVEMBER 30, 2021
Together, Khoros and Opal enable marketing teams to optimize brand voice, content creation and planning across channels and regions
NOVEMBER 30, 2021
Pledge 1%, a global movement co-founded by Salesforce, Atlassian and Rally, launches a Khoros-powered community to connect over 15,000 members across the globe
OCTOBER 26, 2021
Integration further extends the power of Khoros’ omnichannel digital solution, allowing contact centers to easily unify and orchestrate customer engagement from digital voice to chat, SMS, social, and self-service.
OCTOBER 14, 2021
The company’s Autumn Innovation Release includes a new no-code chatbot offering, modern & secure messaging enhancements, and the first-ever Zoom integration for
OCTOBER 6, 2021
The award recognizes the company’s strong corporate social responsibility efforts
SEPTEMBER 29, 2021
According to the report, “Khoros can and should be as much for marketing solutions as for customer support”
SEPTEMBER 14, 2021
Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit.
AUGUST 31, 2021
Company Hires Jason Perlewitz as VP of Technical Operations and Tony Cetera as Senior Director of Information Security
AUGUST 17, 2021
The company celebrates its second consecutive year of inclusion thanks to expanded tech stack and strong growth.
JUNE 24, 2021
CX Confessions features the voices from C-level executives across industries; Titans explores digital CX best practices with Khoros experts & customers.
APRIL 12, 2021
Khoros today announced that it has named April Downing as its new Chief Financial Officer (CFO) and Sejal Amin as its new Chief Technology Officer (CTO).
FEBRUARY 16, 2021
New report identifies the keys to deliver impactful, global digital marketing strategies.
JANUARY 29, 2021
Award includes additional recognition in two sub-categories: Industry Award and Culture Excellence Awards
JANUARY 28, 2021
Khoros announced that it has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.
JANUARY 11, 2021
Austin headquarters and San Francisco office recognized as one of the Best Places to Work, Best Paying Companies, and Companies with the Best Benefits
JANUARY 4, 2021
The acquisition of Topbox brings an innovative omnichannel CX analytics solution to Khoros’ award-winning digital customer engagement platform to create a power
NOVEMBER 10, 2020
Khoros announced its 2020 Autumn Innovation Release to bring the power of human connection to every customer’s digital journey.
NOVEMBER 9, 2020
The 11th annual award recognizes Central Texas employers that stand for the best in leadership, vision, and an employee-centered culture.
OCTOBER 19, 2020
Introducing Messenger API support for Instagram. See how Khoros empowers customers to meet the millions of people that engage through Instagram messaging.
OCTOBER 14, 2020
Awards give “kudos” to industry-leading brands revolutionizing CX with Khoros’ software and services.
SEPTEMBER 24, 2020
Digital-first customer engagement software recognized for its support to their users and communities for best-in-class response and navigation of COVID-19 and i
AUGUST 14, 2020
We help enterprises deliver superb customer experiences by building and scaling digital care, social marketing, and brand communities. Click to learn more!
JULY 28, 2020
Khoros has been certified as a software vendor committed to transparency and ethical review management.
JULY 27, 2020
Khoros has launched a new data hosting location in Sydney. Click to learn how this will help us deliver enhanced software performance and data privacy.
JUNE 25, 2020
Khoros, a global leader in customer engagement software, today announced that it offers Google’s Business Messages.
MAY 18, 2020
Experienced executive from IBM to lead Khoros’ customer organization
MAY 15, 2020
Khoros Engage will bring marketing, care & community leaders together for a one-day virtual conference on October 14
MAY 7, 2020
Khoros Communities saw a 47% increase in traffic during COVID-19. Click to find out what that means for your brand and online community!
APRIL 23, 2020
Khoros handles 2.5+ million customer service messages daily. Find out how we help government health organizations in Facebook’s Messenger program!
APRIL 22, 2020
Digital social marketing, care, & online community solutions recognized as Top Rated software in five categories.
APRIL 7, 2020
Khoros’ Spring Innovation Release focuses on digital-first customer care and includes chat capabilities, live utilization analytics, and instant customer feedba
APRIL 2, 2020
Khoros is offering free access to its social listening platform, Intelligence, for Khoros customers looking to navigate the current crisis.
MARCH 4, 2020
Khoros is honored to have won four Stevie® Awards at the 14th annual Stevie Awards for Sales & Customer Service.
FEBRUARY 27, 2020
Learn about the launch of Khoros Bot, our AI chatbot technology designed to create better experiences for customers and care agents.
JANUARY 13, 2020
Khoros, the global leader in customer engagement software, today announced it was included in Built In Austin’s list of Best Places to Work in 2020 with recogni