Ultra Mobile, Qlik, Lucky Mobile, Fortinet, Upwork, Zoom, Atlassian, HubSpot, Bunnings, SAS Institute, and More Drive Innovation in Customer Engagement

NOVEMBER 12, 2024

The fifth annual Khoros customer awards celebrate companies that deliver exceptional customer experiences through the use of modern digital channels and AI.

Khoros Unveils A Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care

APRIL 11, 2024

This transformative technology vision unites bots, self-service knowledge, and agent support into one conversational customer experience, harnessing the power of GenAI and automation to bring the best answers and information to customers quickly to improve issue resolution rates.

Winners of the 2023 Khoros Kudos Awards

OCTOBER 3, 2023

The fourth annual Khoros Kudos Awards honors brands that leverage modern digital channels to make customer interactions memorable

Khoros Wins Best Overall Social Media Management Platform in 2023 MarTech Breakthrough Awards

AUGUST 17, 2023

The win underscores Khoros’ dedication to its customers through AI-powered analytics, advanced deep listening, and an intuitive user experience

Khoros Introduces the Next Generation of Online Communities

JULY 31, 2023

The leader in enterprise community software releases a faster, more powerful, and modern brand community experience

Khoros Wins 12 Categories in 2023 TrustRadius Top Rated Awards

JUNE 30, 2023

The awards recognize the company’s digital customer engagement solutions for digital contact centers, social media management, and brand-owned communities

Khoros’ India Office Certified as a Great Place to Work® for 2023

JUNE 1, 2023

Khoros, an award-winning leader in digital-first customer engagement software and services, is proud to be certified as a Great Place to Work® in India for the second consecutive year.

Khoros Appoints Lindsay Sanchez as Chief Marketing Officer

APRIL 27, 2023

Sanchez adds a passion for team development and agility to Khoros’s customer-first mindset

Khoros Strengthens Position in APAC with Essential Leadership Hire

APRIL 19, 2023

Travis Mason’s extensive experience in customer contact operations, technology, and strategy strongly positions the company for continued regional success and expansion

Khoros and Cerby Announce Partnership, Lead Security Evolution for Social Media Management

APRIL 13, 2023

The partnership enables enterprises to secure, manage, and protect their brand across social networks

Khoros Integrates Trustpilot to Khoros Care, Boosting Brand’s Customer Engagement Abilities

APRIL 6, 2023

Khoros’s integration with Trustpilot saves brands time as they can manage reviews alongside everyday social care

Khoros Named Champion in 2023 Emotional Footprint Award from SoftwareReviews

MARCH 14, 2023

Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The

Khoros Earns 2023 TrustRadius Most Loved Award

FEBRUARY 13, 2023

Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The

Khoros Named Three Times in Built In’s 2023 Best Places to Work Awards

JANUARY 11, 2023

Khoros, an award-winning leader in digital-first customer engagement software and services, is honored to have placed on several Built In 2023 Best Places to Work Awards for the fourth consecutive year. The

Khoros Expands Executive Leadership Team with Three Key Appointments

JANUARY 10, 2023

Khoros, an award-winning leader in digital-first customer engagement software and services, today announced the appointment of three c-suite executives Dustin Williams to Chief Technology Officer (CTO) and Ryan Studer to Chief Product Officer (CPO), and Brian Nourani to Chief Revenue Officer (CRO).

Khoros Wins Best Social Analytics Platform in 2022 Digiday Technology Awards

DECEMBER 14, 2022

Khoros’s social media management solution is recognized for providing the actionable insights brands want and need in the digital landscape

Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision

NOVEMBER 10, 2022

Talkwalker and Khoros Release Social Media Trends 2023 Report

OCTOBER 25, 2022

Enabling better customer experiences on social, new forms of digital commerce, and increased emphasis on communities highlight report’s findings.

Khoros and SearchUnify Partner to Enhance Online Community Experiences with Federated Search and New AI-powered Capabilities

OCTOBER 18, 2022

The partnership makes it easier for community members to find information across multiple content repositories for a more effective, self-service, online community platform.

Khoros Wins 2022 Tech Cares Award from TrustRadius for Third Consecutive Year

OCTOBER 5, 2022

The accolade recognizes the company’s corporate social responsibility program, supporting its communities, employees, and environment.

Khoros Announces 2022 Khoros Kudos Award Winners and Finalists

SEPTEMBER 29, 2022

Kudos Award winners include Orange Belgium, Zoom, and General Motors, among others.

Market leaders, Khoros and Talkwalker, partner to deliver seamless social media management and listening

SEPTEMBER 27, 2022

New unified experience combines the deepest intelligence with the most powerful engagement within the Khoros & Talkwalker platforms.

Khoros Promotes Staci Satterwhite to Chief Operating Officer and Kathie Jones to Chief Financial Officer

SEPTEMBER 8, 2022

Satterwhite is former Chief Customer Officer and Jones is former Vice President, Global Controller.

Khoros Expands with AWS, Joins AWS ISV Accelerate Program and AWS Marketplace

AUGUST 29, 2022

Khoros announced expanded work with Amazon Web Services (AWS) by joining the AWS Independent Software Vendors (ISV) Accelerate Program and launching in AWS Marketplace.

Khoros Engage Wins 2022 Content Marketing Awards for Best Integrated Corporate Experience

AUGUST 25, 2022

The company’s third annual event for digital leaders recognized for executing an impactful virtual experience for a global audience of 2,500 CX professionals.

Khoros Named a Leader in SoftwareReviews’ 2022 Data Quadrant Awards for Social Media Management - Enterprise

AUGUST 18, 2022

Recognition includes a Gold Medal for the top social media management solution and 17 awards for vendor capabilities and product features.

Grazitti Interactive and Khoros Announce Partnership for Online Community Development

AUGUST 16, 2022

Grazitti Interactive, a global digital services provider, and Khoros, a digital customer engagement platform, announce partnership for online community development.

Khoros Wins Best Marketing Bot Solution in 2022 MarTech Breakthrough Awards

AUGUST 11, 2022

The award recognizes Khoros’s conversational AI solution as innovative technology taking brands' customer experience to the next level.

Khoros Promotes Chris Tranquill to Chief Executive Officer

AUGUST 8, 2022

Former Chief Strategy Officer to lead the organization’s industry-leading, omnichannel customer engagement platform.

Khoros Earns High Honors in Four G2 Summer 2022 Reports

JULY 28, 2022

Recognition includes ranking as a Leader for Enterprise Online Community Management Software and High Performer for Enterprise Social Customer Service Software.

Khoros Ranks Among Top 20 in India’s Great Mid-size Workplaces 2022 List by Great Place to Work®

JULY 13, 2022

This award recognizes the company for inspiring trust, instilling pride, promoting camaraderie, and delivering a great workplace experience for its employees

Khoros Named a Champion in SoftwareReviews’ 2022 Emotional Footprint Award for Social Media Management - Enterprise

JULY 11, 2022

The company ranked as the top vendor for high-level user sentiment for its social media management solution.

Khoros and EveryoneSocial Partner to Strengthen Digital Marketing Strategies Across Social Channels

JULY 6, 2022

The partnership will leverage the power of Khoros’s digital customer engagement platform and EveryoneSocial’s employee advocacy technology.

Khoros Appoints Dillon Nugent as Chief Marketing Officer

JUNE 28, 2022

Company promotes its former Vice President of Demand Generation to tackle changing industry trends and deliver innovative global marketing strategies.

Révolutionnaire Partners with Khoros to Amplify the Social Impact of Young Changemakers

JUNE 8, 2022

The organization leverages Khoros’s industry-leading online community to help members learn, connect, collaborate, take action, and recharge with like-minded individuals from around the world

Khoros Announced as One of the First Official Partners in TikTok’s Marketing Partner Program, Content Marketing Specialty

MAY 26, 2022

The partnership includes new TikTok API integrations, providing Khoros customers access to TikTok functions within Khoros’s digital customer engagement platform.

Khoros Wins in 10 Categories in 2022 TrustRadius Top Rated Awards

MAY 10, 2022

The awards recognize the company’s digital customer engagement platform for digital contact centers and social media management.

Khoros Wins Silver Stevie® In 2022 American Business Awards®

APRIL 29, 2022

The company is recognized for its corporate social responsibility program and contributions to society.

Khoros Reveals How to Best Retain Contact Center Agents with AI and Automation

APRIL 28, 2022

New whitepaper addresses major agent pain points and strategies to improve their satisfaction and help them manage growing customer demands across channels.

Khoros Champions Agent Health with Platform Enhancements for Digital Contact Centers

APRIL 12, 2022

The company’s 2022 Spring Innovation Release includes new AI for agents, expanded channels for engagement, and predictive workflows to meet customer expectations

HGS Digital and Khoros announce partnership dedicated to transforming customer experience

MARCH 24, 2022

HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), today announces a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services.

Khoros Releases Inaugural Annual Impact Report

MARCH 3, 2022

National Australia Bank (NAB) selects Khoros to accelerate its digital transformation and realise its messaging vision

FEBRUARY 2, 2022

NAB, one of the largest banks in Australia, expands its relationship with Khoros to advance its messaging and AI capabilities, and transform the way it interacts with customers.

Khoros’ India Office Certified as a Great Place to Work® and Ranks in Top 5% of Great Workplaces

JANUARY 24, 2022

Khoros, an award-winning leader in digital-first customer engagement software and services, is proud to be certified as a Great Place to Work® in India.

Khoros Named to Built In’s Esteemed 2022 Best Places to Work Awards

JANUARY 5, 2022

Austin headquarters and San Francisco office recognized for third and second consecutive year, respectively, for going above and beyond for their people

Khoros Reveals Priorities and Pitfalls for CMOs in Navigating the Rise of Digital Commerce

DECEMBER 9, 2021

Khoros and Opal Expand Trusted Partnership to Power Seamless Digital Engagement

NOVEMBER 30, 2021

Together, Khoros and Opal enable marketing teams to optimize brand voice, content creation and planning across channels and regions

Pledge 1% Partners with Khoros to Power Its Branded Community

NOVEMBER 30, 2021

Pledge 1%, a global movement co-founded by Salesforce, Atlassian and Rally, launches a Khoros-powered community to connect over 15,000 members across the globe

Khoros Celebrates 20 Years of Digital Customer Engagement

NOVEMBER 18, 2021

Khoros Collaborates with AWS to Integrate Amazon Connect Into its Award-Winning Digital Contact Center Solution

OCTOBER 26, 2021

Integration further extends the power of Khoros’ omnichannel digital solution, allowing contact centers to easily unify and orchestrate customer engagement from digital voice to chat, SMS, social, and self-service.

Khoros Innovates to Transform Contact Centers for the Digital Age

OCTOBER 14, 2021

The company’s Autumn Innovation Release includes a new no-code chatbot offering, modern & secure messaging enhancements, and the first-ever Zoom integration for

Khoros Earns TrustRadius 2021 Tech Cares Award

OCTOBER 6, 2021

The award recognizes the company’s strong corporate social responsibility efforts

Khoros Named a Leader in IDC MarketScape: Worldwide Collaboration and Community Applications 2021 Vendor Assessment

SEPTEMBER 29, 2021

According to the report, “Khoros can and should be as much for marketing solutions as for customer support”

Khoros Announces the 2021 Khoros Kudos Award Winners for Delivering World-Class Digital CX

SEPTEMBER 14, 2021

Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit.

Khoros Deepens Its Infosec Leadership With Two Senior Appointments

AUGUST 31, 2021

Company Hires Jason Perlewitz as VP of Technical Operations and Tony Cetera as Senior Director of Information Security

Khoros Named to 2021 Inc. 5000 Fastest-Growing Private Companies List

AUGUST 17, 2021

The company celebrates its second consecutive year of inclusion thanks to expanded tech stack and strong growth.

Khoros Named a Leader in Social Suites, Q3 2021 Analyst Report

AUGUST 9, 2021

Khoros Launches Two New Customer Experience Podcasts: CX Confessions and Titans of Customer Engagement

JUNE 24, 2021

CX Confessions features the voices from C-level executives across industries; Titans explores digital CX best practices with Khoros experts & customers.

Khoros and Talkwalker Release Smart Social® Report to Help Brands Market to Gen Z with Actionable Data & CX Insights

MAY 26, 2021

Khoros Brings More Power to Digital Leaders with AI-Powered Insights and Innovation to Drive Deeper Connection and Exceptional CX

MAY 18, 2021

Khoros Appoints April Downing as Chief Financial Officer and Sejal Amin as Chief Technology Officer

APRIL 12, 2021

Khoros today announced that it has named April Downing as its new Chief Financial Officer (CFO) and Sejal Amin as its new Chief Technology Officer (CTO).

Khoros Wins In 7 Categories In 2021 TrustRadius Top Rated Awards

MARCH 31, 2021

Khoros Joins Adobe Exchange Partner Program Empowering Brands to Provide Connected Digital Customer Experiences

MARCH 29, 2021

Khoros and EIGHTYDOTS Find 75% of International Brands Have Inconsistent Brand Messaging or Digital Presence

FEBRUARY 16, 2021

New report identifies the keys to deliver impactful, global digital marketing strategies.

Khoros Wins Silver and Bronze in 2021 Stevie Awards for Sales & Customer Service

FEBRUARY 2, 2021

Khoros Wins 2021 Top Workplaces USA Award

JANUARY 29, 2021

Award includes additional recognition in two sub-categories: Industry Award and Culture Excellence Awards

Khoros Advances CX Leadership with Acquisition of AI & Machine Learning Leader Flow.ai

JANUARY 28, 2021

Khoros announced that it has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.

Khoros Named to Built In’s 2021 Best Places to Work List for Second Consecutive Year

JANUARY 11, 2021

Austin headquarters and San Francisco office recognized as one of the Best Places to Work, Best Paying Companies, and Companies with the Best Benefits

Khoros Acquires CX Innovator Topbox and Closes Significant New Growth Investment from Vista Equity Partners

JANUARY 4, 2021

The acquisition of Topbox brings an innovative omnichannel CX analytics solution to Khoros’ award-winning digital customer engagement platform to create a power

Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience

DECEMBER 4, 2020

Khoros Launches 2020 Autumn Innovation Release, Delivering AI-Powered Human Connection Across the Digital Customer Experience

NOVEMBER 10, 2020

Khoros announced its 2020 Autumn Innovation Release to bring the power of human connection to every customer’s digital journey.

Khoros Named to 2020 Top Workplaces by Austin American-Statesman

NOVEMBER 9, 2020

The 11th annual award recognizes Central Texas employers that stand for the best in leadership, vision, and an employee-centered culture.

Khoros Announces Support for Instagram Messaging within Its Digital-First Customer Engagement Platform

OCTOBER 19, 2020

Introducing Messenger API support for Instagram. See how Khoros empowers customers to meet the millions of people that engage through Instagram messaging.

Khoros Announces the Khoros Kudos Award Winners for Excellence in Digital Customer Engagement

OCTOBER 14, 2020

Awards give “kudos” to industry-leading brands revolutionizing CX with Khoros’ software and services.

Khoros Earns 2020 Tech Cares Award from TrustRadius

SEPTEMBER 24, 2020

Digital-first customer engagement software recognized for its support to their users and communities for best-in-class response and navigation of COVID-19 and i

Khoros Named to Inc. 5000 List of America’s Fastest-Growing Private Companies

AUGUST 14, 2020

We help enterprises deliver superb customer experiences by building and scaling digital care, social marketing, and brand communities. Click to learn more!

Post Office Successfully Shuts Down Hate Speech During Pride Social Media Campaign, Leveraging Khoros to Manage Nearly 250,000 Social Engagements

AUGUST 14, 2020

Khoros Recognized In First Annual TrustRadius TRUE Program

JULY 28, 2020

Khoros has been certified as a software vendor committed to transparency and ethical review management.

Khoros Launches New Data Hosting Location in Sydney, Australia

JULY 27, 2020

Khoros has launched a new data hosting location in Sydney. Click to learn how this will help us deliver enhanced software performance and data privacy.

Commitment to Diversity and Inclusion, a letter from Khoros CEO Jack Blaha

JULY 14, 2020

New Khoros Study Finds Brands Have More Time to Get Customer Service Right, but Face Greater Risk in Getting it Wrong

JULY 7, 2020

Khoros Care Now Offers Google’s Business Messages to Serve Customers Online

JUNE 25, 2020

Khoros, a global leader in customer engagement software, today announced that it offers Google’s Business Messages.

Khoros Appoints Staci Satterwhite as New Chief Customer Officer

MAY 18, 2020

Experienced executive from IBM to lead Khoros’ customer organization

Khoros Announces Virtual Shift for Its Annual Khoros Engage Conference

MAY 15, 2020

Khoros Engage will bring marketing, care & community leaders together for a one-day virtual conference on October 14

Khoros Sees 47% Increase In Online Community Visits During COVID-19

MAY 7, 2020

Khoros Communities saw a 47% increase in traffic during COVID-19. Click to find out what that means for your brand and online community!

Khoros Care Handles Over 2.5 Million Customer Service Messages Daily During COVID-19

APRIL 23, 2020

Khoros handles 2.5+ million customer service messages daily. Find out how we help government health organizations in Facebook’s Messenger program!

Khoros Earns 2020 Top Rated Awards from TrustRadius

APRIL 22, 2020

Digital social marketing, care, & online community solutions recognized as Top Rated software in five categories.

Khoros Launches Khoros Modern Chat

APRIL 7, 2020

Khoros’ Spring Innovation Release focuses on digital-first customer care and includes chat capabilities, live utilization analytics, and instant customer feedba

Khoros Arms Global Businesses with Intelligence to Listen, Serve & Connect with Customers During COVID-19

APRIL 2, 2020

Khoros is offering free access to its social listening platform, Intelligence, for Khoros customers looking to navigate the current crisis.

Khoros Wins Gold, Silver & Bronze Stevie® Awards In 2020 Stevie Awards for Sales & Customer Service

MARCH 4, 2020

Khoros is honored to have won four Stevie® Awards at the 14th annual Stevie Awards for Sales & Customer Service.

Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction

FEBRUARY 27, 2020

Learn about the launch of Khoros Bot, our AI chatbot technology designed to create better experiences for customers and care agents.