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Khoros is a platform for
digital-first customer engagement
With more than 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.
The Future of Khoros
IgniteTech's AI-First vision for Khoros represents more than just a technology upgrade—it's a fundamental rethinking of how engagement works in the digital age. By focusing on all three dimensions of engagement (thinking, feeling, and doing) and leveraging IgniteTech’s cutting-edge AI technologies, a new paradigm will be created for customer and employee engagement that will drive measurable business value for years to come.
History of Khoros
Khoros is building the future with expertise rooted in a long history of pioneering the science of digital customer engagement
Diversity & Inclusion
We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.
- Hiring Practices: Create hiring practices that diversify the candidate pool and remove biases from the selection process.
- Internal Education & Awareness: Implement educational strategies that create a constantly evolving learning culture. Provide a platform to raise awareness of our employees, cultures, and communities
- Community Involvement: Create partnerships with community organizations to help increase our connection to our communities
- Company Procurement: Identify and utilize procurement opportunities from female and minority-owned business
Equality and Transparency
We’re stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. This is the kind of work that is never “done”, and we believe we should be vocal about the progress we still need to make.