Digital-first, omnichannel platform built for enterprises
With more than 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.
Khoros is building the future with expertise rooted in a long history of pioneering the science of digital customer engagement
Khoros is named Customers’ Choice in the 2021 Gartner Peer Insights “Voice of the Customer”: Social Marketing Management
Khoros named a leader by Forrester in Social Suites
Khoros acquires Flow.ai, an industry leader bot automation
Khoros acquires Topbox, an industry leader in analyzing customer sentiment
Khoros awarded Gold, Silver, and Bronze Stevie awards in Sales and Customer Service categories
Khoros named best place to work in Austin by Built in Austin
Khoros recognized as “Top Rated” software in five categories by TrustRadius
Khoros names Jack Blaha as CEO
Spredfast and Lithium formally announce their new name: Khoros
Vista Equity Partners acquires Spredfast and merged it with Lithium to form Spredfast+Lithium
Vista Equity Partners acquires Lithium
Lithium acquires community platform, JiveX, from Jive Software
Spredfast wins an Emmy award in Technology & Engineering
Spredfast acquires data-focused social marketing company Shoutlet
Spredfast acquires Mass Relevance, a social curation company whose technology aggregates and filter tweets to be displayed on broadcast TV
Lithium acquires Social Dynamx, a company specializing in customer support software
Lithium acquires Scout Labs, a company specializing in social media monitoring
Lithium completes analysis of billions of data points to create the Community Health Index (a tool that measures the success of branded online communities)
Lithium Technologies founded
"The best part about working at Khoros is the people. Everyone is really knowledgeable and passionate about their work, and they're always willing to help you out and guide you throughout your career."
— Aditya Pandurangi
Technical Manager, Engineering
“The last five and a half years working at Khoros have been an incredible experience. During my final semester of college, I joined Khoros as an intern. I remember walking through the doors of the office feeling nervous, but as soon as I sat down, I was welcomed with open arms.”
— Dianni Ortegon
“Working as a Social Media Coordinator has allowed me to fall deeper in love with the community and all it represents. I’m proud of my accomplishments within Khoros thus far and have no doubt there will be more exciting things to come.”
— Nzola Diansunzuka-Nkufi
Social Media Coordinator
“My experience working at Khoros has been nothing but incredible. I can truly say this is the first job that I’ve had where I feel like I can bring 100% of myself to the job and be celebrated and appreciated for it.”
— Jan Morris
Art Director, Brand Marketing
We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.
We’re proud to offer our software and services to women-owned and minority-owned businesses and nonprofits that do not currently have the capacity to invest in our offerings. This gives everyone at Khoros a chance to volunteer skills and services in support of the causes we care about and the chance to make a collective, positive impact on marginalized communities.
We’re stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. This is the kind of work that is never “done”, and we believe we should be vocal about the progress we still need to make.
ERGs are employer-recognized workplace groups voluntarily led by employees. These groups allow employees with commonalities to meet, support each other and produce a particular outcome that helps improve your business and their job satisfaction.
KNOW is an inclusive community of women and allies focused on professional development and connection. KNOW brings women together across a wide variety of backgrounds and experiences to bridge differences and harness our collective power.
To empower our Black stakeholders and foster a diverse workplace through cultural and educational events. We aim to create cultural awareness, generate discussions, and assist with recruitment efforts to exemplify a more diverse workforce.
Provide visibility, community empowerment, and a sense of belonging for the Latinx and Hispanic employees and allies in and outside Khoros. We achieve our mission through inclusive initiatives designed to support and nurture relationships, in Khoros and the wider community.
Prioritize inclusion, education, and professional development for the Khoros’ LGBTQ+ community. Create a visible LGBTQ+ community who have fun, influence company policy, mentor each other professionally, and active in giving back to the LGBTQ+ community.
We have offices from Austin to Sydney to keep pace with our customers, who are busy in every time zone. We’re also open to remote work — especially for the safety of our employees.
We have the resources to invest in the solutions and services our customers need. With the backing of Vista Equity, Khoros has the resources, access to connections, and leadership from founder and chairman, Robert F. Smith, to deliver the best solutions and services to our customers.