Khoros is a platform for
digital-first customer engagement

With more than 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.

The Future of Khoros

IgniteTech's AI-First vision for Khoros represents more than just a technology upgrade—it's a fundamental rethinking of how engagement works in the digital age. By focusing on all three dimensions of engagement (thinking, feeling, and doing) and leveraging IgniteTech’s cutting-edge AI technologies, a new paradigm will be created for customer and employee engagement that will drive measurable business value for years to come.

History of Khoros

Khoros is building the future with expertise rooted in a long history of pioneering the science of digital customer engagement

  • 2025

    Acquired by IgniteTech

  • 2022

    Khoros wins Content Marketing Award for Best Integrated Corporate Experience

  • 2022

    Khoros named a Leader in Data Quadrant Awards for social media management by SoftwareReviews

  • 2022

    Khoros wins MarTech Breakthrough Awards for Best Marketing Bot Solution

  • 2022

    Khoros named Champion in Emotional Footprint Award for social media management by SoftwareReviews

  • 2022

    Khoros recognized as “Top Rated” software by TrustRadius for third year in a row

  • 2022

    Khoros wins Silver Stevie for Corporate Social Responsibility Program of the Year in American Business Awards

  • 2022

    Khoros releases its inaugural Annual Impact Report

  • 2022

    Khoros recognized as one of the Best Places to Work by Built In for third year in a row

  • 2021

    Khoros wins Tech Cares Award by TrustRadius for second year in a row

  • 2021

    Khoros named Customers’ Choice in Gartner Peer Insights “Voice of the Customer” for social marketing management

  • 2021

    Khoros named a Leader in IDC MarketScape for collaborative and community platforms

  • 2021

    Khoros named a Leader by Forrester in Social Suites

  • 2021

    Khoros wins multiple Stevie awards in Sales & Customer Service categories for second year in a row

  • 2021

    Khoros acquires Flow.ai, an industry leader in bot automation

  • 2021

    Khoros acquires Topbox, an industry leader in analyzing customer sentiment

  • 2019

    Spredfast and Lithium formally announce their new name: Khoros

  • 2018

    Vista Equity Partners acquires Spredfast and merged it with Lithium to form Spredfast+Lithium

  • 2017

    Vista Equity Partners acquires Lithium

  • 2008

    Spredfast founded

  • 2001

    Lithium Technologies founded

Hear from some of our employees

Aditya Pandurang

"The best part about working at Khoros is the people. Everyone is really knowledgeable and passionate about their work, and they're always willing to help you out and guide you throughout your career."

— Aditya Pandurangi

Technical Manager, Engineering

Diversity & Inclusion

We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.

  • Hiring Practices: Create hiring practices that diversify the candidate pool and remove biases from the selection process.
  • Internal Education & Awareness: Implement educational strategies that create a constantly evolving learning culture. Provide a platform to raise awareness of our employees, cultures, and communities
  • Community Involvement: Create partnerships with community organizations to help increase our connection to our communities
  • Company Procurement: Identify and utilize procurement opportunities from female and minority-owned business

Equality and Transparency

We’re stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. This is the kind of work that is never “done”, and we believe we should be vocal about the progress we still need to make.

Where we are

Where we are

We have offices from Austin to Sydney to keep pace with our customers, who are busy in every time zone. We’re also open to remote work — especially for the safety of our employees.