Agent efficiency, automation, and operational insights
With more than 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.
Khoros is building the future with expertise rooted in a long history of pioneering the science of digital customer engagement
Khoros wins Content Marketing Award for Best Integrated Corporate Experience
Khoros named a Leader in Data Quadrant Awards for social media management by SoftwareReviews
Khoros wins MarTech Breakthrough Awards for Best Marketing Bot Solution
Khoros named Champion in Emotional Footprint Award for social media management by SoftwareReviews
Khoros recognized as “Top Rated” software by TrustRadius for third year in a row
Khoros wins Silver Stevie for Corporate Social Responsibility Program of the Year in American Business Awards
Khoros releases its inaugural Annual Impact Report
Khoros recognized as one of the Best Places to Work by Built In for third year in a row
Khoros wins Tech Cares Award by TrustRadius for second year in a row
Khoros named Customers’ Choice in Gartner Peer Insights “Voice of the Customer” for social marketing management
Khoros named a Leader in IDC MarketScape for collaborative and community platforms
Khoros named a Leader by Forrester in Social Suites
Khoros wins multiple Stevie awards in Sales & Customer Service categories for second year in a row
Khoros acquires Flow.ai, an industry leader in bot automation
Khoros acquires Topbox, an industry leader in analyzing customer sentiment
Spredfast and Lithium formally announce their new name: Khoros
Vista Equity Partners acquires Spredfast and merged it with Lithium to form Spredfast+Lithium
Vista Equity Partners acquires Lithium
Lithium Technologies founded
"The best part about working at Khoros is the people. Everyone is really knowledgeable and passionate about their work, and they're always willing to help you out and guide you throughout your career."
— Aditya Pandurangi
Technical Manager, Engineering
“Working as a Social Media Coordinator has allowed me to fall deeper in love with the community and all it represents. I’m proud of my accomplishments within Khoros thus far and have no doubt there will be more exciting things to come.”
— Nzola Diansunzuka-Nkufi
Social Media Coordinator
We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.
We’re proud to offer our software and services to women-owned and minority-owned businesses and nonprofits that do not currently have the capacity to invest in our offerings. This gives everyone at Khoros a chance to volunteer skills and services in support of the causes we care about and the chance to make a collective, positive impact on marginalized communities.
We’re stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. This is the kind of work that is never “done”, and we believe we should be vocal about the progress we still need to make.
ERGs are employer-recognized workplace groups voluntarily led by employees. These groups allow employees with commonalities to meet, support each other and produce a particular outcome that helps improve your business and their job satisfaction.
KNOW is an inclusive community of women and allies focused on professional development and connection. KNOW brings women together across a wide variety of backgrounds and experiences to bridge differences and harness our collective power.
To empower our Black stakeholders and foster a diverse workplace through cultural and educational events. We aim to create cultural awareness, generate discussions, and assist with recruitment efforts to exemplify a more diverse workforce.
Provide visibility, community empowerment, and a sense of belonging for the Latinx and Hispanic employees and allies in and outside Khoros. We achieve our mission through inclusive initiatives designed to support and nurture relationships, in Khoros and the wider community.
Prioritize inclusion, education, and professional development for the Khoros’ LGBTQ+ community. Create a visible LGBTQ+ community who have fun, influence company policy, mentor each other professionally, and active in giving back to the LGBTQ+ community.
V*E*T*S is dedicated to building awareness around topics and resources for veterans, encouraging each other through shared experiences, career development, professional growth, and outward engagement in the community. This group brings together the unique background of military service and those who support the military and military service members, harnessing these strengths to better serve our veteran employees, their families, and our community.
We have offices from Austin to Sydney to keep pace with our customers, who are busy in every time zone. We’re also open to remote work — especially for the safety of our employees.
We have the resources to invest in the solutions and services our customers need. With the backing of Vista Equity, Khoros has the resources, access to connections, and leadership from founder and chairman, Robert F. Smith, to deliver the best solutions and services to our customers.