The right digital channels to meet your customers where they are

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  Facebook

  Collaborate, plan, and manage your Facebook presence to inspire connection with your audiences and drive business impact.

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  Instagram

  Simplify Instagram account management so your social media team can deliver timely, inspiring, and impactful experiences to your audiences.

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  LinkedIn

  Collaborate, manage, and measure your LinkedIn presence to inspire connection with professional audiences and thought leaders.

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  Twitter

  Orchestrate, govern, and measure Twitter campaigns that drive business results.

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  YouTube

  Respond and moderate fan engagement on your Youtube channel. Connect with customers who love your video content.

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  Pinterest

  Monitor, publish, and measure the performance of Pins with ease on Pinterest.

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  Google's Business Messages

  The easiest way for billions of users on Android and Apple devices to discover and message your brand.

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  Apple Business Chat

  Interact more personally with rich images and video, directly from the Messages interface that iOS customers use every day.

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  WhatsApp

  Connect to billions of users on the world’s most popular messaging app.

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  VK

  Connect with millions of users in Russia on this widely-adopted messaging and social networking platform.

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  Weibo

  Review, moderate, and inspire brand loyalty by connecting with customers in China on Weibo.

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  WeChat

  Connect with millions of users in China on this widely-adopted messaging and social platform.

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  Google My Business

  Review, moderate, and inspire brand loyalty by connecting with customers who use Google to review your business.

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  Google Play Store

  Review, moderate, and inspire brand loyalty by connecting with global customers on Google Play Store to review your apps.

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  Apple iOS App Store

  Review, moderate, and inspire brand loyalty by connecting with global customers on Apple iOS App Store.

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  Facebook Reviews

  Review, moderate, and inspire brand loyalty by connecting with global customers on Facebook Reviews.

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  SMS

  Reduce call volume with IVR deflection and “click-to-message” entry points while increasing customer satisfaction.

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  In-App Messaging

  Message customers in your brand’s mobile app and scale your digital operation with confidence. Real-time to anytime conversations in a branded, secure, channel.

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  Web Chat

  Chats end when you’ve taken care of the customer, not when the session times out. Made more powerful with automation to take care of the most routine interactions.

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  Email

  Handle your high email volume with the same AI and efficiencies that chat and messaging agents love.

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  Community & Web Properties

  Our platform integrates with your website by embedding user-generated content, community discussions, and more.