Digital Contact Center
Agent efficiency, automation, and operational insights
The Khoros platform is purpose-built to integrate and unify your customer engagement operations — no matter where your customers are. Don’t miss a chance to connect across all the channels that matter.
Collaborate, plan, and manage your Facebook presence to inspire connection with your audiences and drive business impact.
Simplify Instagram account management so your social media team can deliver timely, inspiring, and impactful experiences to your audiences.
Collaborate, manage, and measure your LinkedIn presence to inspire connection with professional audiences and thought leaders.
Orchestrate, govern, and measure Twitter campaigns that drive business results.
Publish content, measure performance, and engage your users - on the world’s fastest growing digital entertainment platform.
Respond and moderate fan engagement on your Youtube channel. Connect with customers who love your video content.
Monitor, publish, and measure the performance of Pins with ease on Pinterest.
Google's Business Messages
The easiest way for billions of users on Android and Apple devices to discover and message your brand.
Apple Messages for Business
Interact more personally with rich images and video, directly from the Messages interface that iOS customers use every day.
Connect to billions of users on the world’s most popular messaging app.
Connect with millions of users in China on this widely-adopted messaging and social platform.
Google My Business
Review, moderate, and inspire brand loyalty by connecting with customers who use Google to review your business.
Google Play Store
Review, moderate, and inspire brand loyalty by connecting with global customers on Google Play Store to review your apps.
Apple iOS App Store
Review, moderate, and inspire brand loyalty by connecting with global customers on Apple iOS App Store.
Review, moderate, and inspire brand loyalty by connecting with global customers on Facebook Reviews.
Reduce call volume with IVR deflection and “click-to-message” entry points while increasing customer satisfaction.
Message customers in your brand’s mobile app and scale your digital operation with confidence. Real-time to anytime conversations in a branded, secure, channel.
Chats end when you’ve taken care of the customer, not when the session times out. Made more powerful with automation to take care of the most routine interactions.
Handle your high email volume with the same AI and efficiencies that chat and messaging agents love.
Community & Web Properties
Our platform integrates with your website by embedding user-generated content, community discussions, and more.
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