Platform

Digital-first, unified engagement hub

Digital customer care on every channel

Online brand communities for enterprises

Social media marketing & listening

Enterprise CX analytics from Topbox, recently acquired by Khoros

Channel and tech integrations to provide a seamless customer experience

By solution

Increase agent efficiency and get contact center insight

Self-service support, education, and collaboration

Content management, publishing, and governance

Omnichannel integrations to connect with customers

The Khoros platform is purpose-built to integrate and unify your customer engagement operations — no matter where your customers are.

Social media marketing and management integrations

Facebook

Collaborate, plan, and manage your Facebook presence to inspire connection with your audiences and drive business impact.

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Instagram

Simplify Instagram account management so your social media team can deliver timely, inspiring, and impactful experiences to your audiences.

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LinkedIn

Collaborate, manage, and measure your LinkedIn presence to inspire connection with professional audiences and thought leaders.

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Twitter

Orchestrate, govern, and measure Twitter campaigns that drive business results.

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Pinterest

Monitor, publish and measure the performance of Pins with ease on Pinterest.

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Google’s Business Messages

The easiest way for billions of users on Android and Apple devices to discover and message your brand.

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Apple Business Chat

Interact more personally with rich images and video, directly from the Messages interface that iOS customers use every day.

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WhatsApp

Connect to billions of users on the world’s most popular messaging app.

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Email

Handle your high email volume with the same AI and efficiencies that chat and messaging agents love.

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