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We're a Leader in the Forrester Wave™: Social Suites, Q3 2021

We're proud to be named among the top social suites providers with the highest score in the strategy category. We believe this report shows how our unified platform does more than just core social capabilities and is the best option for enterprise buyers who want to go beyond social media.

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Everything you want from enterprise social media management tools — and a whole lot more.

Social media marketing and social listening are just the beginning. See how accessible insights and adaptability sets Khoros apart from the rest. Let’s start with why:

  • Easy-to-use platform that puts configuration in your hands
  • Scale and align teams to operationalize your paid & organic social programs
  • Accessible insights that inform your broader business
  • Control access and content to protect your brand equity
  • Partners who continuously foster adoption and support you

Trusted by more than 2,000 brands

Here’s what our customers are saying

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How our social media platform can help your enterprise brand

Team effectiveness

Get more done in less time.

Bring all your teams, channels, and content into one easy-to-adopt platform. Manage cross-channel social media campaigns and real-time conversations with greater efficiency and visibility.

Unified view of performance 

Measure what matters

Layer business context over the social metrics that matter most to your business. Configurable dashboards and robust data exports help you spend less time pulling metrics and more time developing campaigns that drive business impact.

Governance and compliance 

Brand quality control

Drive a consistent, authentic brand voice to foster trust with your audiences. Centralized visibility and control over your account access, content approval, and teams mean protecting brand equity at scale.

“Khoros adds credibility to our stories, allowing us to be more scientific and focused around our content and what we’re saying.”

— Assistant Editor, UGC and Social News, BBC News

  • 0%
    increase in social referrals
  • 0%
    increase in Twitter impressions

Products used: Social Marketing, Social Listening

Read their story
Customer 10

A leader in customer satisfaction

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  • Award capterra
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  • Inc 500
  • Software reviews

Building blocks of social media for enterprise brands

Social Marketing
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    Social media marketing & brand management

    Elevate your brand through targeted social media marketing, customer engagement, brand protection with visibility and controls over your social media presence, and measure what matters to your brand with social media analytics that ties social to business value.

    Learn more about Khoros Social Marketing
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    Social media listening & reporting

    Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights. Optimize campaigns through insights about your audience, content, and market. Manage every moment of crisis skillfully thanks to real-time data, and surface competitive intelligence to make your brand stand out.

    Learn more about Khoros Intelligence
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    Inspire audience participation everywhere

    Curate and share social content and create branded experiences across your digital touchpoints.

    Learn more about Khoros Experiences

Best-in-class social media marketing technology to

  • Protect fuchsia

    Protect your brand

    Provide administrators visibility and control over your channels, teams, and workflows to promote a consistent brand voice and governance across social presences.

  • Measure fuchsia

    Measure what matters

    Translate your social performance to metrics that matter to your business with dashboards and data exports that connect your results back to business value.

  • Elevate fuchsia

    Elevate your content

    Collaborate, plan, and manage targeted social campaigns that inspire connections with your audience.

  • Scale fuchsia

    Scale your interactions

    Finally, all your teams, channels, and content are in one platform. You can now manage integrated social campaigns and real-time conversations in a single dashboard.

You’ve got options. Why choose Khoros for social media management?

We’ve been a leader in social media marketing and management for over 10 years with expertise in enterprise-level needs.

  • Easy to use and configure we have an easy-to-use, quickly-configurable platform — which is why we’re ranked as the #1 solution who helps social marketers innovate (SoftwareReviews CX Index 2020).
  • Easy listening at scale, for less we uniquely offer integrated social listening that doesn’t charge based on search. And for marketers who need to easily listen and understand a rapidly changing market, our Intelligence product is built so any marketer can run searches and get insights.
  • More of your ad spend at work using a platform that charges for a percentage of spend is taking away valuable dollars. Khoros offers free visibility, planning, reporting, and optimization as part of our social media marketing software (no separate fee).
  • Social strategy expertise unique to Khoros, our Strategic Services team are experts in both social strategy and the Khoros platform. From organic and paid content strategy, brand love, reporting, trend tracking, moderation, to crisis and community management, this team can be full service or a special ops extension of your in-house crew.
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Customer 9

Things to think about

Should you switch your social suite?

Chances are you already use something. Switch to a solution that increases your social marketing effectiveness through organic and paid alignment, leading services and support, no-code adjustments, and a lower TCO your finance team will love.

Are you adapting to a changing market?

Listen and understand a rapidly changing market — and take the right action — with a solution built for social marketers. Run profitable social media marketing campaigns by building market insights into them.

What social media integrations do you need?

Our social media marketing software integrates with Facebook, Instagram, Twitter, LinkedIn, YouTube, and Pinterest. Designed to simplify your complex social media marketing operations to build and protect your brand.

Learn more about social media integrations
“Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social media and attract new members to our brand.”

— Director of Audience Development, Hagerty

  • 0%
    year-over-year total follower growth
  • 0%
    increase in Instagram impressions

Products used: Khoros Social Marketing, Khoros Strategic Services

Read their story
Customer 15
Customer 16

Award-winning services because social media marketing software is only part of the solution

Empowerment beyond initial deployment

The Khoros Enablement team delivers customized, dynamic implementation and training to ensure a successful launch, and ongoing access to our team promotes platform adoption, optimization, and change management as your team evolves.

The support you need, how you need it

Flexible offerings to meet the needs and preferences of your organization, your teams, and your individual platform users.

Your social marketing subject matter experts

Collaborate with our Enablement team to seamlessly map your business needs into the Khoros social media marketing platform; no matter your industry or vertical, we have the expertise needed to empower your social marketing team.



Let’s run the numbers

236%

return on investment in 3 years with Khoros Marketing

Discover the value you can unlock with our ROI calculator. We’re here to help leading enterprises accelerate sales and protect their brand on social media.

Calculate your ROI

Khoros is a platform for digital-first customer engagement

We offer one platform, powered by connection, to create a seamless digital experience for your customers. Combine digital customer care with online brand communities and social media for the highest ROI.

Online, brand communities

Host a space where your customers can ask questions, solve problems, and share new ideas.

Learn about Khoros Communities

Digital-first customer service

Serve customers on their digital channels of choice with smart automation and operational analytics.

Learn about Khoros Care
“AAA is a membership organization, so being always connected means that we meet our members in the channel of their choice, and we’re always there when they need us”

— Director of Brand Services, AAA National

  • 0%
    increase in reach year-over-year
  • 0%
    increase in engagement year-over-year

Products used: Khoros Social Marketing, Khoros Social Listening

Read their story
Customer 14

Ready to chat?

We can’t wait to show you how we can help your enterprise brand connect with customers. We’re digital-first and can help you engage customers like never before.
Get a demo

Related resources to learn more

Khoros Marketing Overview

 

Khoros Marketing ROI Whitepaper

 

Smart Social® Report Vol 3: How to reach Gen Z and why it matters

How to Protect Your Brand on Social Media

 

Digital Marketing Metrics That Matter