AUSTIN, Texas (March 4, 2020) — Khoros is honored to have won four Stevie® Awards at the 14th annual Stevie Awards for Sales & Customer Service. Recognition included:
- Gold Stevie® Winner for Customer Service Training Team of the Year - External - Technology Industries
- Silver Stevie® Winner for Award for Innovation in Customer Service - Computer Industries
- Silver Stevie® Winner for Award for Customer Service Training or Coaching Program of the Year - Technology Industries
- Bronze Stevie® Winner for Best Use of Customer Insight
Khoros is the global leader in customer engagement software, offering the most comprehensive platform that brings best-in-class solutions for social marketing, care, and online communities. The company serves over 2,000 brands globally and helps them develop trust and stay all-ways connected with their customers.
“This weekend, our Enablement team in Professional Services, Product Coaching team in Customer Success, and Voice of the Customer team in Support Services took home Gold, two Silver, and Bronze Stevie® Awards, respectively, and I could not be more proud of them,” said Philippe Mesritz, vice president of Support Services. “I’m fortunate to be part of such an amazing team at Khoros, and it’s rewarding to receive external validation for all of our hard work.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements.
Khoros, built from Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ brands, including 52 of the Interbrand 100 companies, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://StevieAwards.com.
Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.