Awards give “kudos” to industry-leading brands revolutionizing CX with Khoros’ software and services for digital care, messaging, chat, online communities, and social media marketing
SAN FRANCISCO and AUSTIN, Texas (October 14, 2020) — Khoros, a global leader in digital-first customer engagement software, today announced the winners and finalists of its first annual Khoros Kudos Awards. The awards recognized brands leveraging Khoros’ technology to deliver world-class digital customer experiences that save time and money, create revenue, and, ultimately, create customers for life.
The Khoros Kudos Awards featured 11 categories and over 90 submissions from leading, global brands that shared their stories and successes. Winners and finalists for each category were announced at the company’s second annual industry event Khoros Engage:
- All-Ways Connected — Tealium
- Best-in-Class: Care — Midco
- Best-in-Class: Community — Airbnb
- Best-in-Class: Marketing — AAA
- Better Together: Customer Engagement — TELUS
- Bottom Line Savings Rock Star — SAS
- Keep Calm and Carry On — United States Postal Service
- Rookie of the Year — Intel
- Small but Mighty — Bank of England
- The Accelerator — Danone
- Top Line Growth All Star — Anaplan
Winners were determined by a two-step process: initial peer voting by way of “kudos” (similar to “likes”) on Atlas, the Khoros Community platform, and then those scores were combined with the evaluations of a panel of judges (which included independent industry experts).
Khoros is a global leader in digital-first customer engagement software. We build enterprise software for digital customer service, messaging, chat, online brand communities, and social media management — differentiated by award-winning services with 20+ years of experience. Over 2,000 brands, including 52 of the Interbrand 100 companies, use Khoros to power approximately 500 million daily digital interactions, and create customers for life. Khoros has over 10 industry awards from TrustRadius, Stevie Awards, G2, and more. Khoros, built from Spredfast and Lithium, has 9 offices globally and is part of Vista Equity Partners. For more information, visit khoros.com.