AI & Automation
AI for every conversation, campaign, and customer
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
AUSTIN, Texas (September 29, 2022) — Khoros, an award-winning leader in digital-first customer engagement software and services, today announced the winners and finalists of the 2022 Khoros Kudos Awards. The third annual awards recognize visionary brands that lead digital transformation, drive growth, and create sustainable efficiency.
This year, the Khoros Kudos Awards received almost 80 submissions from global brands across 11 categories. Each shared their successes from the past year, like Truth Initiative leveraging Khoros to support people quitting smoking and vaping with EX, or Zoom registering 100K members within five months to support the massive increase in usage.
The 2022 winners and finalists for each category were announced at Khoros Innovate, the company’s customer and innovation event:
Holistic Customer Engagement Platform: Viessmann (Winner), General Motors and Swisscom (Finalists)
Best-in-Class: Community: Three Ireland (Winner), PowerSchool, and Spotify (Finalists)
Best-in-Class: Digital: Orange Belgium (Winner), Bell Canada and Virgin Plus (Finalists)
Best-in-Class: Insights: Intuit (Winner), Verizon Communications, Inc. and Randstad (Finalists)
Best-in-Class: Social: BMW x Accenture Song (Winner), Promega and Thermo Fisher (Finalists)
Bottom Line Savings Rock Star: Flexera (Winner), Upwork and Verizon Communications, Inc. (Finalists)
Engagement for Good: Truth Initiative (Winner), Révolutionnaire and Alteryx (Finalists)
Keep Calm and Carry On: Zoom (Winner) and Vodafone Portugal (Finalist)
Partners for Life: Palo Alto Networks (Winner), Target and Virgin Plus (Finalists)
The Innovator: General Motors (Winner)
“We are so excited to recognize the hard work and innovation these brands put into their digital customer experiences,” said Dillon Nugent, CMO at Khoros. “It’s incredible to see how our customers leverage our Khoros platform and services across various industries and functions to positively impact their customers, their teams, and their business’s bottom line. Congratulations to all our Khoros Kudos Award winners and finalists!”
Khoros Kudos Award winners and finalists were determined through a two-step process including initial peer voting by way of “kudos” (similar to “likes”) on Atlas, Khoros’s brand-owned community, and then those scores were combined with the evaluations of a panel of judges (comprised of Khoros leaders and independent industry experts).
To view all submissions from the 2022 Khoros Kudos Awards, visit Atlas here. For more information about Khoros and its digital-first customer engagement platform and services, visit khoros.com.
About Khoros
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.
Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
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MEDIA CONTACT:
Mandy Mayekawa