Leading customer engagement platform recognized as one of the Best Places to Work, Best Paying Companies, and Companies with the Best Benefits

AUSTIN, Texas (January 13, 2020) — Khoros, the global leader in customer engagement software, today announced it was included in Built In Austin’s list of Best Places to Work in 2020 with recognition in the following categories: 

  • Best Places to Work
  • Best Paying Companies
  • Companies with the Best Benefits 

As a brand born of two category leaders in social media marketing and digital customer care — Spredfast and Lithium — Khoros has capitalized on its legacy strengths to develop an outstanding team across ten offices internationally, grown its customer base to over 2,000 global brands, and created the industry’s most comprehensive customer engagement platform in its first year. Fifteen years of market leadership give Khoros the foundation to deliver against its mission of providing best-in-class solutions across its digital care, social marketing, and community offerings, and confidence in its plans for continued growth. Khoros’s Northwest Austin campus at 7300 Ranch Road 2222 is the company’s largest office and is home to 425 employees. 

“We are so proud to be recognized by Built In as one of the Best Places to Work in Austin,” said Jack Blaha, CEO of Khoros. “At Khoros, we have worked hard to create an inclusive workplace that allows our employees to be successful, develop their careers, and still enjoy a healthy work-life balance. This is a diverse and talented team, and we look forward to continuing to grow it here in the amazing city of Austin.” 

Maria Christopoulos Katris, CEO and Co-Founder of Built In, said, “We extend our heartfelt congratulations to our 2020 honorees. Built In aims to change lives by connecting talented tech professionals with jobs they were born to do. These companies have become part of that mission because they stand for more than just the work they’re doing. They stand for their people and purpose.”  

Built In’s Best Places to Work list rates companies algorithmically based on compensation data and employer benefits. Rank is determined by combining a company’s score in each of these categories. 


Khoros, built from Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.


Working in tech is a way of life. Built In helps people live it with purpose. Across the most vibrant tech hubs in the US, Built In helps tech professionals stay on top of tech news and trends, expand their networks and carve out futures at companies they believe in. Built In attracts a niche audience of 1 million tech professionals every month and, in 2019, the company hit a milestone, serving 1,100 companies annually. Built In recently launched BuiltIn.com, a national hub for tech trend coverage and resources to help professionals grow in their careers.

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Media Contact:

Mandy Mayekawa


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