Khoros’ award-winning customer community, Atlas, also recognized as a Finalist in CMX’s 2021 Community Industry Awards

AUSTIN, Texas (February 2, 2021) — Khoros, a global leader in digital-first customer engagement software, today announced that it won two Stevie® awards in the 15th annual Stevie Awards for Sales & Customer Service, a coveted recognition awarding companies and individuals worldwide. The Company’s Customers for Life and Customer Support organizations were recognized in the following categories:

• Silver Stevie Award for Best Use of Technology in Customer Service - Computer Industries

• Bronze Stevie Award for Customer Service Team of the Year - Recovery Situation.

“It’s an honor to be recognized with two Stevie Awards. Despite the challenges brought on by 2020, our teams remained focused on providing our customers with a best-in-class experience,” said Misty Skinner, vice president of Customer Success & Support at Khoros. “I am so proud of our teams’ passion and dedication to our customers and know that our success wouldn’t be possible without them.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Philippe Mesritz, vice president of Customers for Life at Khoros, added, “We are absolutely thrilled to be recognized by the Stevie Awards, again. We strive to deliver a unique and cohesive digital experience to help our customers succeed, and we use our own technologies and industry expertise to demonstrate and exemplify the power of Khoros. The Stevies, in addition to our recent recognition in CMX’s Community Industry Awards, is a true testament to our team’s talent and dedication, our service to customers, and our own Khoros platform.”

In addition to the Stevie Awards, Khoros was recently named a finalist in CMX’s second annual 2021 Community Industry Awards, for Khoros’ own customer community, Atlas. Built with Khoros Communities solution, Atlas enables Khoros customers with a space to find resourceful product content, ask questions, share ideas and best practices, and connect with over 70,000 industry peers.

To learn more about Khoros’ digital customer engagement software, visit khoros.com. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie® winners in all categories are available at www.StevieAwards.com/Sales.

About Khoros

Khoros is a global leader in digital-first customer engagement software and services. We build enterprise software and offer expert services for digital customer service, messaging, chat, online brand communities, and social media management — differentiated by award-winning services with 20+ years of experience.

Over 2,000 brands use Khoros to power approximately 500 million daily digital interactions and create customers for life. Khoros has over 10 industry awards from TrustRadius, Stevie Awards, G2, and more. Khoros, built from Spredfast and Lithium, has 9 offices globally, and Vista Equity Partners is its lead investor. For more information, visit khoros.com.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 15th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., and ValueSelling Associates, Inc.

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Media Contact:

Mandy Mayekawa

pr@khoros.com