Bengaluru, India (January 25, 2022) — Khoros, an award-winning leader in digital-first customer engagement software and services, is proud to be certified as a Great Place to Work® in India. Khoros achieved a Trust Index Survey (employee satisfaction survey) rating of 91 from employees, placing it in the top fifth percentile of participating organizations, and in the top third percentile for India's top 50 great mid-sized workplaces. Employees scored Khoros above 90 on credibility of management, respect for people, fairness at the workplace, pride, and camaraderie between people.
“It’s an honor to be a Great Place to Work® organization. To receive this certification and be recognized by an institute that’s pioneered what an exemplary workplace looks like is a true testament to our company culture and all the hard work of our Khoros team,” said Vinod Kumar, International Talent Lead at Khoros.
“At Khoros, we’ve worked hard to create a company culture that’s inclusive, collaborative, and allows our employees across our global offices to learn, grow, and be their best selves. I’m proud of our employees in India to receive this recognition and who have helped make Khoros a great place to work,” said Michael O’Donnell, Chief Talent Officer at Khoros.
Great Place to Work® is the global authority on building, sustaining, and recognizing High-Trust, High-Performance Cultures™ at workplaces. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting, and insights they need to make strategic people decisions. The institute serves businesses, nonprofits and government agencies in more than 60 countries and has conducted pioneering research on the characteristics of great workplaces for over three decades.
Khoros brings 20 years of digital-first innovation and partnership to the work of transforming the way that businesses engage with their customers, helping to drive better experiences across the expanding digital channel landscape. Khoros is unique in the industry by empowering companies with a ‘single pane of glass’ platform for all customer interactions, including best-in-class digital customer care products for contact centers, enterprise-grade communities software, valuable voice of customer (VoC) insights, and award-winning social marketing capabilities—all powered by its patent-pending, AI-powered orchestration engine.
Khoros continues to grow its Engineering, Technical Support, Corporate Operations, and Talent capabilities. To learn about current opportunities at Khoros, including positions at Khoros’ India office, visit khoros.com/about/careers. For information about Khoros’ platform for digital-first customer engagement, visit khoros.com.
Over 2,000 global brands, including one-third of the Fortune 100 companies, leverage the power of Khoros’ award-winning customer engagement platform to create customers for life. Our innovative enterprise solutions, including over 20 patented technologies, ensure success across digital customer service, messaging, chat, online brand communities, and social media management. Combined with our industry-leading services, Khoros enables brands to connect with customers throughout their entire digital journey.
Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into insights and action. Recognized nationally and locally as one of the Best Places to Work, Khoros has 11 offices globally and Vista Equity Partners is its lead investor. For more information, visit khoros.com.