Telecommunications (30 resources found)

Tipsheet

Telecom social media customer service benchmarks report
Customer Story

How NetApp empowers its online community
Ebook

Telecom Talk: Mastering social media customer service
Customer Story

Sky serves customers end-to-end with a fully integrated community
Guide

The future of telecom support: Your guide to AI-powered assistance
On-demand Webinar

Community works: How Sky revolutionizes the customer journey
Customer Story

SMARTY builds trust and fosters engagement with their community
Customer Story

Zoom scales customer service to bridge human connection
Customer Story

Three Ireland helps customers overcome evolving challenges
Customer Story

Vodafone streamlines customer service
Customer Story

Bell Canada connects customers and cuts support costs with digital strategy
Video

Community and customer journey pioneering with Sky UK
Customer Story

Kudos Winner: Bell Canada
Customer Story

How Three Ireland improved their care strategy with Khoros
Customer Story

Best-in-class community: Three Ireland
Customer Story

Best-in-class digital: Orange Belgium
Customer Story

Partners for life: Palo Alto Networks
Customer Story

Keep calm and carry on: Zoom
Customer Story

Kudos Best in Class Care: Three Ireland
Customer Story

Kudos best in class: Marketing: TV 2
Customer Story

How Sky more than doubled engagement during an unprecedented year
On-demand Webinar

Make AI your friend, not your enemy
Customer Story

How Jawwy doubled digital care volume, cut costs, and raised CSAT
Customer Story

Better together winner: TELUS
Customer Story

Best in class care winner: Midco
Customer Story

How Facebook Messenger helped Swisscom create happy customers during a technical incident
Customer Story

How Midco used Khoros Care to improve customer satisfaction and deflect calls
Customer Story

How Telstra Transformed their Digital Customer Experience
Customer Story

How Rogers Became the World's First Telecom Provider to Offer Customer Care on Facebook Messenger
Customer Story

How TELUS Delivers a Customer-First Approach to the Customer Experience

Telecommunications (30 resources found)

Telecom social media customer service benchmarks report

How NetApp empowers its online community

Telecom Talk: Mastering social media customer service

Sky serves customers end-to-end with a fully integrated community

The future of telecom support: Your guide to AI-powered assistance

Community works: How Sky revolutionizes the customer journey

SMARTY builds trust and fosters engagement with their community

Zoom scales customer service to bridge human connection

Three Ireland helps customers overcome evolving challenges

Vodafone streamlines customer service

Bell Canada connects customers and cuts support costs with digital strategy

Community and customer journey pioneering with Sky UK

Kudos Winner: Bell Canada

How Three Ireland improved their care strategy with Khoros

Best-in-class community: Three Ireland

Best-in-class digital: Orange Belgium

Partners for life: Palo Alto Networks

Keep calm and carry on: Zoom

Kudos Best in Class Care: Three Ireland

Kudos best in class: Marketing: TV 2

How Sky more than doubled engagement during an unprecedented year

Make AI your friend, not your enemy

How Jawwy doubled digital care volume, cut costs, and raised CSAT

Better together winner: TELUS

Best in class care winner: Midco

How Facebook Messenger helped Swisscom create happy customers during a technical incident

How Midco used Khoros Care to improve customer satisfaction and deflect calls

How Telstra Transformed their Digital Customer Experience

How Rogers Became the World's First Telecom Provider to Offer Customer Care on Facebook Messenger

How TELUS Delivers a Customer-First Approach to the Customer Experience