Telecommunications (50 resources found)

Canon improves customer engagement and support by putting relationships at the center of their community.
Vodafone streamlines customer service
Zoom scales customer service to bridge human connection
Ebook

The Social Media Surthrival Guide for Enterprises 2024
Bell Canada connects customers and cuts support costs with digital strategy
Webinar

Shifting gears in 2024: Set a course to achieve operational efficiency and customer service excellence
Ebook

Beyond expectations: Innovative strategies for outstanding digital customer service
Ebook

Mastering your service operations
Video

Charting AI waters: Steering towards automated efficiency and elevated customer service
Ebook

How the digital first contact center drives savings and ROI
Video

Community operations: Get started with Hubspot
Video

Community and AI: Threat or everything we’ve ever wanted?
Video

Community and customer journey pioneering with Sky UK
Checklist

Online Community RFP Checklist
Analyst Report

The Forrester Wave™: Community Management Software for B2B
Checklist

Customer Service RFP Checklist for support leaders
Whitepaper

Brand Confidence Guide
Whitepaper

Optimize social media management workflows and efficiency
Ebook

Navigating the risks of switching social suites
Ebook

AI and automation: Transforming the telecommunications industry
Whitepaper

3 signs it’s time to switch social media management software tools
Whitepaper

8 questions to ask your prospective SMM software provider
Ebook

Supercharge your LinkedIn Marketing Strategy
Webinar

Employees as a growth channel: Maximize ROI
Tipsheet

Omnichannel Fails Tipsheet
Webinar

2023 Social Media Trends Webinar
Video

How Jawwy doubled digital care volume whilst cutting costs and raising CSAT
Case Study

How Google’s Business Messages makes engaging with Swisscom easier for customers
Case Study

How Austin Pets Alive! saved $50K in less than a year with Khoros
The case for a digital care solution
Webinar

Conversations, not clicks: How bots and messaging drive revenue
Case Study

Khoros Kudos navigator
Video

It takes a village: How to take your community to the next level
Video

Defend the “digital frontline”
Case Study

Kudos better together-customer engagement: Sky
Case Study

Kudos best in class community: PowerSchool
Video

Google’s Business Messages
Analyst Report

Khoros is named a Leader in the Forrester Wave™: Social Suites
Tipsheet

The TikTok Toolkit
Case Study

How Sky more than doubled engagement during an unprecedented year
Case Study

How Jawwy doubled digital care volume, cut costs, and raised CSAT
Case Study

How SANE Australia Built the Country’s Only 24/7 Peer-Support Community
Case Study

Samsung improved NPS by 50+ points with Facebook Messenger
Webinar

The Experts Debate: Fueling Your Branded Community to Drive Innovation & Culture
Case Study

Keep calm and carry on winner: USPS
Case Study

Better together winner: TELUS
Case Study

Best in class care winner: Midco
Video

What is Khoros Strategic Services?
Product Overview

Community Syndication: Product overview
Video

What is Khoros Communities?

Telecommunications (50 resources found)

Canon improves customer engagement and support by putting relationships at the center of their community.

Vodafone streamlines customer service

Zoom scales customer service to bridge human connection

The Social Media Surthrival Guide for Enterprises 2024

Bell Canada connects customers and cuts support costs with digital strategy

Shifting gears in 2024: Set a course to achieve operational efficiency and customer service excellence

Beyond expectations: Innovative strategies for outstanding digital customer service

Mastering your service operations

Charting AI waters: Steering towards automated efficiency and elevated customer service

How the digital first contact center drives savings and ROI

Community operations: Get started with Hubspot

Community and AI: Threat or everything we’ve ever wanted?

Community and customer journey pioneering with Sky UK

Online Community RFP Checklist

The Forrester Wave™: Community Management Software for B2B

Customer Service RFP Checklist for support leaders

Brand Confidence Guide

Optimize social media management workflows and efficiency

Navigating the risks of switching social suites

AI and automation: Transforming the telecommunications industry

3 signs it’s time to switch social media management software tools

8 questions to ask your prospective SMM software provider

Supercharge your LinkedIn Marketing Strategy

Employees as a growth channel: Maximize ROI

Omnichannel Fails Tipsheet

2023 Social Media Trends Webinar

How Jawwy doubled digital care volume whilst cutting costs and raising CSAT

How Google’s Business Messages makes engaging with Swisscom easier for customers

How Austin Pets Alive! saved $50K in less than a year with Khoros

The case for a digital care solution

Conversations, not clicks: How bots and messaging drive revenue

Khoros Kudos navigator

It takes a village: How to take your community to the next level

Defend the “digital frontline”

Kudos better together-customer engagement: Sky

Kudos best in class community: PowerSchool

Google’s Business Messages

Khoros is named a Leader in the Forrester Wave™: Social Suites

The TikTok Toolkit

How Sky more than doubled engagement during an unprecedented year

How Jawwy doubled digital care volume, cut costs, and raised CSAT

How SANE Australia Built the Country’s Only 24/7 Peer-Support Community

Samsung improved NPS by 50+ points with Facebook Messenger

The Experts Debate: Fueling Your Branded Community to Drive Innovation & Culture

Keep calm and carry on winner: USPS

Better together winner: TELUS

Best in class care winner: Midco

What is Khoros Strategic Services?

Community Syndication: Product overview

What is Khoros Communities?