Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
TELUS wanted to provide best-in-class self-serve digital solutions. They also needed to support customers during a webmail outage. TELUS onboarded Khoros Care and Khoros Communities and integrated the two to provide support, solutions, and transparency.
-Kathryn Percy, Business Consultant
customer satisfaction rating
operational savings for 2019
likely to recommend