Products
- AI & Automation
  
  AI for every conversation, campaign, and customer
- Khoros Communities
  
  Self-service support, education, and collaboration
- Khoros Service
  
  Agent efficiency, automation, and operational insights
- Khoros Social Media Management
  
  Content management, publishing, and governance
Resources
- Resource Center
  
  Guides, tipsheets, ebooks, on-demand webinars, & more
- Blog
  
  Insights, tips, news, and more from our team to yours
- Developer information
  
  Technical overviews and links to developer documentation
- Events
  
  Join us for webinars and in-person events
- Integrations
  
  Integrations to connect with your customers, wherever they are
  
  Tech integrations
- Trust Center
  
  Policies, resources, certifications, and updates on our commitment to data security & compliance
Customer Stories

Best in Class Care Winner: Midco

Midco’s goal is to handle 75% of customer interactions digitally or through self-help options. They needed a substantial, versatile, and ever-adapting platform to make it possible. Midco onboarded Khoros Care and has been using many of the features, like Snooze and Modern Chat to provide an unmatched customer experience.

“Khoros helps us make it as easy as possible for customers to reach us in whichever way is most convenient for them.”

-Ken Nelson, Customer Care Manager

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YOY increase in digital interactions
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YOY decrease in chat AHT
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call deflection rate on Apple Business Chat