AI & Automation
AI for every conversation, campaign, and customer
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Guides, tipsheets, ebooks, on-demand webinars, & more
Insights, tips, news, and more from our team to yours
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Policies, resources, certifications, and updates on our commitment to data security & compliance
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Guides, tipsheets, ebooks, on-demand webinars, & more
Insights, tips, news, and more from our team to yours
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Policies, resources, certifications, and updates on our commitment to data security & compliance
Midco’s goal is to handle 75% of customer interactions digitally or through self-help options. They needed a substantial, versatile, and ever-adapting platform to make it possible. Midco onboarded Khoros Care and has been using many of the features, like Snooze and Modern Chat to provide an unmatched customer experience.
-Ken Nelson, Customer Care Manager
YOY increase in digital interactions
YOY decrease in chat AHT
call deflection rate on Apple Business Chat
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