Best-in-Class Community: Three Ireland

Three Ireland wanted to evolve their community to drive digital-first support, provide a best-in-class engagement experience, achieve business growth, drive sales, and develop product innovation and insights. With support from Khoros, they further enhanced their community’s accessibility, brand awareness, component design, and customer journey.

Best in Class Community Kudos 2022 Winner 1280x720

“Our charter has evolved beyond support to fully engage members.”

-Patrick O’Brien, Digital Services Lead for Communities, Bots, and Proactive Engagements

  • 0%

    YoY increase in NPS

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    Shop to Conversion Rates

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    Knowledge bases and forums

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