Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Three Ireland wanted to evolve their community to drive digital-first support, provide a best-in-class engagement experience, achieve business growth, drive sales, and develop product innovation and insights. With support from Khoros, they further enhanced their community’s accessibility, brand awareness, component design, and customer journey.
-Patrick O’Brien, Digital Services Lead for Communities, Bots, and Proactive Engagements
YoY increase in NPS
Shop to Conversion Rates
Knowledge bases and forums