Digital Contact Center
Agent efficiency, automation, and operational insights
Intensely focused, insanely smart, and radically innovative, the Khoros Strategic Services team is your new competitive advantage.
A global team of bold thinkers with deep expertise in social media marketing, analytics, paid marketing, and digital care.
We develop and execute data-backed strategies that recharge your approach and push your brands to show up in meaningful and impactful ways.
We’re agile, curious, and proactive. But most importantly, we’re your partners. Your secret weapon, if you will – no matter if you need to build a plan from scratch or a team of experts to revamp your social and digital strategies.
“The Khoros Strategic Services team has been an amazing partner for us. The team has become an extension of our team…"
— Director of Social Media and Digital Engagement at SeaWorld
Products used: Strategic Services, Social Care, Social Marketing
Products used: Social Media Management, Strategic Services, EveryoneSocial
Laying the foundation to build or elevate organic social programs or paid strategies.
Bringing your brand to life by creating meaningful, lasting customer relationships through digital interactions.
Full social or owned community management services, from social care to chat bot strategy.
Collecting insights based on paid and owned social performance, so you understand the story that your data tells.
Real time identification of white space opportunities for relevant, timely brand activations.
Developing data-driven and actionable reports based on your brand’s customer insights.
“Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social media and attract new members to our brand.”
— Director of Audience Development, Hagerty
Products used: Khoros Social Marketing, Khoros Strategic Services
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