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Download the report to understand the key trends affecting consumer mindset, customer behavior, and brand responses in the social media world right now.
Last year, we brought back our Smart Social Report in June. As we entered 2021, new trends emerged, so we released the second iteration of our report to help brands stay on top of trends—Avoiding the risk of being canceled.
New tech means there are new avenues to reach consumers and tell brand stories. Traditional brand social media guidelines are evolving, with personified, meme-ified brands landing on top. This smart social report includes important insights gathered using Khoros Intelligence, our industry-leading social listening solution. Download the report to understand the key trends affecting consumer mindset, customer behavior, and brand responses in the social media world right now.
This update provides a fresh look for 2021 into the latest trends on social media, and what your brand can do to keep up. Download the report to learn more.