Conversations, not clicks: How bots and messaging drive revenue

The power of conversational commerce

By now, many forward-thinking brands have figured out how to earn or buy clicks on Facebook, Instagram, and other social media channels. Clicks are no longer the goal — now, they’re table stakes for driving valuable leads. The world’s top brands now recognize the power of conversational commerce, which uses digital messaging and AI-powered chatbots to drive deeper, more meaningful conversations.

The brands that do it right will turn these conversations into real business outcomes, all on the same messaging apps customers use daily.

Watch the webinar to learn how to take advantage for your brand

In this on-demand webinar, Khoros’s conversational commerce expert Josh Snider joins digital advertising and social engagement expert Genevieve Jooste for a look at how to create seamless messaging experiences that increase conversion rates, retention, satisfaction, and loyalty.

In this information-packed session, you'll find out:

1. How conversational sales and marketing journeys work
2. How to get started with AI chatbots and rich content on Facebook Messenger
3. What existing metrics to watch, and new metrics to build

Watch today to take your brand’s conversations to the next level.