Delivering human connection for an innovative customer engagement platform

Connect on new channels, with new AI and new experiences, with better-than-ever team coordination and knowledge sharing.

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Platform updates for better collaboration and no team silos

The only engagement manager to manage and moderate your thriving communities wherever they are and however they engage — on social or owned communities.

  • Gesture-based scrolling to easily scan, read, and approve posts
  • Machine-learning to flag posts that moderators should read
  • Automatically reject hate speech, profanity, and disturbing visual images
Platform
Marketing

Bring marketing & service teams together with shared visibility and coordination 

New features include campaign-aware response workflows based on marketing plans and labels, coordinated engagement to always know who owns the conversation, and campaign impact visibility.

Check out the announcement blog to learn more

Improvements across all solutions

New features include campaign-aware response workflows based on marketing plans and labels, coordinated engagement to always know who owns the conversation, and campaign impact visibility.

  • Khoros Communities


    The only platform to connect with event experiences and easily share knowledge with Slack

    Khoros Communities new releases include:
    Events with live video, Slack integration, Accelerated Community Management, email analytics, and more.

    See what’s new in Khoros Communities

  • Khoros Care


    The only AI-powered platform with every digital channel and unmatched efficiency

    Khoros Care new releases include:
    Email integration, two AI releases (suggested responses and intent detection), and more.

    See what’s new in Khoros Care

  • Khoros Marketing


    The only platform to unify paid and organic analytics, tuned for how your business defines success

    Khoros Marketing new releases include:
    Ads visibility for Facebook, Instagram, and now also LinkedIn, custom metrics to define success in ways that matter to your business, and more.

    See what's new in Khoros Marketing

Ready to chat?

Learn how to engage with your customers like never before. Let’s connect — we’re ready to chat.
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Related resources to learn more

The Bot Balancing Act

 

The Digital Channels Guide

 

Amplify Community ebook

Accelerated Community Management Product Overview

 

Standing out on Social Media ebook

 

Smart Social Report: Volume 1