Platform

Digital-first, unified engagement hub

For digital customer service

Agent efficiency, automation, and operational insights

Messaging | Modern Chat | Chatbot | Social & Reviews

For community engagement

Self-service support, education, and collaboration

For digital marketing

Content management, publishing, and governance

Social Marketing | Social Listening | Experiences

Enterprise CX analytics

A unified, actionable view for world-class CX

Integrations

Channel & tech integrations to provide seamless CX

By industry

Financial services & insurance

Secure solutions to keep customer information safe

Telecommunications

Cutting-edge tech to innovate and inform your customers

Technology & software

Deep insights to keep a pulse on customer demands

Travel & hospitality

Real-time capabilities to stay connected with consumers

Retail & distribution

An integrated platform to nurture the customer journey

Delivering human connection for an innovative customer engagement platform

Connect on new channels, with new AI and new experiences, with better-than-ever team coordination and knowledge sharing.

Get a demo Watch the video

Platform updates for better collaboration and no team silos

The only engagement manager to manage and moderate your thriving communities wherever they are and however they engage — on social or owned communities.

Gesture-based scrolling to easily scan, read, and approve posts

Machine-learning to flag posts that moderators should read

Automatically reject hate speech, profanity, and disturbing visual images

Bring marketing & service teams together with shared visibility and coordination

New features include campaign-aware response workflows based on marketing plans and labels, coordinated engagement to always know who owns the conversation, and campaign impact visibility.

Check out the announcement blog to learn more

Improvements across all solutions

New features include campaign-aware response workflows based on marketing plans and labels, coordinated engagement to always know who owns the conversation, and campaign impact visibility.

Khoros Communities

The only platform to connect with event experiences and easily share knowledge with Slack

Khoros Communities new releases include:
Events with live video, Slack integration, Accelerated Community Management, email analytics, and more.

See what’s new in Khoros Communities
Khoros Care

The only AI-powered platform with every digital channel and unmatched efficiency

Khoros Care new releases include:
Email integration, two AI releases (suggested responses and intent detection), and more.

See what’s new in Khoros Care
Khoros Marketing

The only platform to unify paid and organic analytics, tuned for how your business defines success

Khoros Marketing new releases include:
Ads visibility for Facebook, Instagram, and now also LinkedIn, custom metrics to define success in ways that matter to your business, and more.

See what's new in Khoros Marketing