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CUSTOMER ENGAGEMENT
Learn the full value of the Khoros Kudos Awards and how winners are making real-life impact.
Dec-09-2024
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Explore strategies, alternative channels, and future trends in customer communication after the discontinuation of Google’s Business Messages.
Jul-10-2024
SOCIAL MEDIA
Social Studio is ending in 2024. Follow these steps to find your replacement solution.
Mar-14-2024
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AI
Explore the world of AI chatbots as we delve into their top 5 failures and reveal expert tips on rectifying and preventing these mishaps.
Feb-19-2024
Salesforce Social Studio will sunset in 2024. Don’t get left behind. See why Khoros is the best alternative for enterprise.
Dec-22-2023
Our team is excited to share the latest features of our social media management software. See what new capabilities are available now!
Jul-31-2023
ONLINE COMMUNITIES
Khoros announces the next generation of online community software, a revolutionary new version of Khoros Communities.
Read about the brands that led the pack in customer engagement in 2022.
Oct-24-2022
In celebration of Parents’ Day, we’re spotlighting some of our employees who are working from home, supporting their families, and making it work!
Jul-21-2022
SECURITY & RISK MITIGATION
Learn about how Khoros handles customer privacy to comply with the latest global guidelines.
Jun-29-2022
Here are the five most important lessons for digital contact centers from Khoros Connect 2022.
Apr-27-2022
Khoros unveils the very latest innovations to an industry-leading customer engagement platform.
Apr-12-2022
We asked the women of Khoros a few questions about being a woman in tech, the importance of intersectionality, and more. Here’s what we learned.
Mar-29-2022
Read about the brands that crushed their customer engagement so much this year that they won a coveted Khoros Kudos award.
Oct-25-2021
Khoros unveils the very latest updates to an industry-leading customer engagement platform.
Oct-14-2021
See why Forrester gave us the top rating out of nine vendors evaluated in the Strategy category!
Aug-31-2021
AUTOMATION
Check out our 2021 Spring Innovation Release, with updates that will enhance user experience and improve efficiency across the entire Khoros experience.
May-18-2021
Khoros acquires Flow.ai, to expand our conversational AI and machine learning platform capabilities and better serve customers.
Jan-28-2021
Flow.ai, conversational design platform, joins Khoros