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Download the report to understand the key trends affecting consumer mindset, customer behavior, and brand responses in the social media world right now.
As we enter 2021, new trends are emerging, and if you don't follow along closely, you may risk your brand being canceled. New tech means there are new avenues to reach consumers and tell brand stories. Traditional brand social media guidelines are evolving, with personified, meme-ified brands landing on top. This smart social report includes important insights gathered using Khoros Intelligence, our industry-leading social listening solution. Download the report to understand the key trends affecting consumer mindset, customer behavior, and brand responses in the social media world right now.
In 2020, we brought back the Smart Social Series to discover how events like COVID-19, #BlackLivesMatter protests, and a global recession impacted the social media landscape. This update provides a fresh look for 2021 into the latest trends on social media, and what your brand can do to keep up. Download the report to learn more.