Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Thinking about building a brand owned community? This 30-minute session with a community expert will help you figure out where to start.
Snack Breaks & Hot Takes is a digital series of conversations with Khoros’s own experts in customer experience, brand owned communities, and digital contact centers. Running only 30 minutes, these bite-sized sessions are the perfect length to grab a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.
In this Snack Breaks & Hot Takes session, experienced community consultant Erica Kuhl discusses how to make the case for a community budget and move forward with a community initiative after receiving executive approval.
If you’re already thinking about how an online community might be a good idea for your brand, this is the snack break for you. We understand that turning your vision into a reality can be a little intimidating. But this session will help you figure out how to make an actionable plan to turn an abstract initiative into a tangible, vibrant hub for customer engagement — and with ROI to show for it.
Erica Kuhl has been working in enterprise communities for over 18 years, notably building Salesforce’s community program from scratch and scaling her team to over 35 people. For the past two years, she’s been helping organizations plan, design, launch, and manage their communities. With her help, you can turn your community vision into reality.
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