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COMMUNITY ANALYTICS
Rich community insights you can action
Analyze metrics and surface insights to help your community thrive.
COMMUNITY ANALYTICS TOOLS
Unlock community insights that maximize customer experiences
Community managers need real-time insight into what does and doesn’t resonate with customers. Khoros community analytics tools provide dashboards, reports, and benchmark data that help you track community health and gain deep insight into your community users and what they value.
Smarter decision-making
Leverage data-driven insights to plan community goals and make informed decisions that maximize community growth, engagement, and customer value.
Better member experiences
Go beyond surface metrics with robust health and engagement dashboards, reports, and widgets that arm community teams with the data needed to quickly adjust and optimize member experiences.
More stakeholder visibility and support
Highlight the value and ROI of your community by sharing engagement metrics and hidden customer insights that your teams can harness.
DASHBOARDS
Visualize your data
Tap into out-of-the-box dashboards for a simple view of health and member engagement across your community. Customize dashboard settings to meet your needs, such as scoping data to the entire community or a specific place, comparing time periods, filtering for more granular insights, and more.
REPORTS
Elevate key metrics
Understand performance and trends across the community as a whole, or narrow in on specific categories, content, audiences or members, and more. Report on KPIs like visits, engagement, trending topics, and a wide array of metrics that varying teams want to see.
ANALYTICS APIS
Extend community insights
Connect community and other company data together for broader usage and impact. Use the robust analytics API, including on-demand insights, and a bulk-data API to seamlessly feed data into your analytics engine, such as Tableau, Microsoft Power BI, DOMO, and more.
OTHER CAPABILITIES
Explore more of Khoros’ enterprise-grade community management software.
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Community interaction styles
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Community content management
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Community moderation
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Community automation
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Community gamification
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Community Design
Take a tour
Launching a customer community used to be hard. Khoros makes it easier.
