COMMUNITY SITE DESIGN

Expertly-crafted communities made simple.

Design a stunning customer community, with zero code.

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ONLINE COMMUNITY DESIGN TOOLS

Build a community customers will use.

Customers visit, engage, and return to a community if it’s easy to navigate and tailored to their needs. Community site design tools enable you to stand-up a community that matches your customer and brand objectives – in a matter of hours.

Quick to create

Build community pages in an instant with a no-code builder and out-of-the box templates adaptable to your needs.

Fit to your brand

Make the community reflect your company with a simple editor to help apply your brand’s look-and-feel and style guidelines.

Easy to adjust

Change page experiences on the fly – from rearranging sections to adding custom widgets – without developer support.

THEME DESIGNER

Brand with ease

Customize the appearance of your community site to match the look and feel of your brand. Use the theme editor to set the size and style of your fonts, colors, iconography, and visual elements for your community site content.

PAGE TEMPLATES

Accelerate time-to-launch

Create the building blocks of a powerful community faster. Easily add, reorder, or remove sections with configurable layouts and headers. Use out-of-the-box, expert-designed templates for primary pages and sections, including the home page, header and footer, category or group landing pages, member profiles, and more.

PAGE CUSTOMIZATION TOOLS

Configure with purpose

Make each page unique for its purpose and audience. Use widgets to add page components such as top contributor lists, featured or related content, links to other community pages, and more. Take advantage of the pre-built, customizable content, people, and place widgets, or design your own using text, html and more.

OTHER CAPABILITIES

Explore more of Khoros’ enterprise-grade community management software.

Community interaction styles
Community content management
Community moderation
Community automation
Community gamification
Community analytics

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Launching a customer community used to be hard. Khoros makes it easier.

See for yourself

ADDITIONAL RESOURCES

ANALYST REPORT

The Forrester Wave™: Community Management Software for B2B

The Forrester Wave™: Community Management Software for B2B, Q4 2023 assesses the six most significant B2B community platforms.

Nov-15-2023

CUSTOMER ENGAGEMENT

Comparing enterprise community platforms: A deep dive into the top 4 vendors

This blog explores the strengths and weaknesses of the top four community platforms: Khoros, Higher Logic, Salesforce, and Gainsight.

Apr-23-2024

CHECKLIST

Online community RFP checklist

An online community builds a deeper relationship with your customers. Use this checklist to help you evaluate the critical capabilities in community technology.

Mar-05-2024

TEMPLATE

Community vendor evaluation scorecard

Assess and score community vendors against the areas that matter most with our community vendor evaluation scorecard.

Apr-10-2024

ON-DEMAND WEBINAR

Community Works: How Esri drives customer success and business value

Watch this on-demand webinar to hear Chris Catania, Head of Community at leading geographic information system (GIS) software provider Esri, discuss strategies he used for aligning internally, securing stakeholder buy-in, and optimizing the Esri community to deliver measurable business value to the company, customers, partners, and employees.

Mar-13-2024

ON-DEMAND WEBINAR

Community Works: How Sky revolutionizes the customer journey

Watch this on-demand webinar to hear Nima Lawlor-Baniamer, Senior Product Owner for Community and Social at Sky, the powerhouse UK broadband, TV, and mobile provider, discuss considerations for fully integrating community into your digital ecosystem and serving customers end-to-end.

Apr-23-2024

CUSTOMER STORY

Bell Canada connects customers and cuts support costs with digital strategy

When Bell Canada saw an increase in service calls, they deployed a “digital-first” strategy that cut support costs and increased customer satisfaction.

Jan-18-2024

CUSTOMER STORY

Zoom scales customer service to bridge human connection

At the height of the COVID-19 Pandemic, Zoom scales their customer service to keep a rapidly growing customer base satisfied.

Apr-13-2024

CUSTOMER STORY

Upwork keeps customers informed during global crises

When world events impact freelancers, Upwork offers stability through its online community

May-13-2024

ONLINE COMMUNITIES

7 benefits of using AI in customer service

Discover the benefits of customer forums, from enhancing customer support to gaining actionable insights, and see how they can drive business growth.

Nov-18-2024

ONLINE COMMUNITIES

What are customer insights and how to gather them

Learn what customer insights are, why they're valuable, and how to get them to help your brand!

Nov-18-2024

Celebrating Innovation in Online Communities and Customer Engagement

In today’s fast-paced digital world, every brand aims to create loyal, satisfied customers. However, only a few rise above by embracing innovative yet customer-centric strategies on modern digital channels to deliver seamless and personalized brand experiences.

Nov-12-2024