AI & Automation
AI for every conversation, campaign, and customer
Khoros AI and automation delivers unmatched efficiency for marketing and service excellence. Read more
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
Chief Talent Officer
Michael O’Donnell is the Talent Officer at Khoros where he is responsible for all global recruitment, human resources and employee learning and development programs. Prior to joining Khoros in September 2018, Michael held several HR leadership positions at companies like PeopleAdmin, Blue Health Intelligence and American Airlines.
With over 18 years of human resources leadership experience, some of his areas of expertise include transforming company cultures, driving best in class benefits programs, leading organizations through mergers and acquisitions and driving high employee engagement.
Michael has an undergraduate degree in HR Management and a MBA from Western Governors University.
Employees are at the heart of every business, and I'm proud to be a part of a company that's genuinely invested in its employees' success and growth.
We've built an award-winning company culture at Khoros, and I look forward to growing our team around the world.
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