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KHOROS SOCIAL MEDIA MANAGEMENT
The search for enterprise social media management software is over
Achieve your social goals with confidence
TRUSTED BY
Managing the social media strategy for a major brand is high-stakes, complicated work.
Customers’ channel preferences constantly evolve. Your business expects big results. Add the number of campaigns, people involved, and compliance rules, and the work feels impossible.
But it doesn't need to be.
Khoros simplifies social media management for the most complex brands. With purpose-built software for enterprises, global social teams and agencies can run on-brand, cross-channel campaigns faster, without the headache or risk.
BENEFITS
Work efficiently
You need a social media management solution that scales as your company does. Need to integrate the social strategy of an acquired company, a sub-brand, or a region? Need to build more campaigns with fewer people? No problem. Khoros streamlines work for all the teams involved in organic and paid social campaigns, across sub-brands, time zones, and languages.
CAPABILITIES
Social planning
Social publishing
Social governance
National Instruments saw a 464% increase in engagement over 6 months
CAPABILITIES
Explore Khoros social media management software.
The Khoros Social Media Management solution brings together all of your brand’s social media accounts and campaigns — and all the people who manage them — into one place.
Monitor trends, competitors, and what people say about your brand. Gain insights from billions of conversations, in 187 languages, and millions of text, image, video, and speech sources.
Streamline how teams build cross-channel campaigns. Get simple ways to organize creative, collect copy, label and tag posts, assign approval groups, and view programs in one calendar.
Activate cross-channel campaigns faster. Customize social content to make it more valuable for each channel. Publish content once across all your social channels.
Engage in meaningful 1:1 and 1:many conversations across paid and organic social posts. Use private messaging to interact directly with customers when needed.
Analyze paid and organic results across every channel, post, and conversation. Use templates, custom metrics, and historical benchmarking to drill into performance for varying stakeholders.
Govern social accounts, content, and access with easy-to-use admin tools. Create custom approval rules that fit your enterprise processes. Instantly pause publishing in times of crisis.
Give your team AI tools to sharpen campaigns, speed up publishing, and manage conversations at scale. Get AI-driven recommendations on post copy, publishing times and more.
Organize your social content so it’s easy for execs and employees to share. Optimize posts with hashtags and social handles, and design guardrails that protect your brand and employees.
Integrations & Security
We protect your customers and your company.
Enterprise System Integrations
We make it easy to connect your company’s data and systems.
Social Channel Integrations
We help you meet your customers wherever they are.
Security & Compliance
We commit to protect your company and your customers.
CUSTOMER SUCCESS
“I think the number one thing that matters to us at the end of a campaign is which content performed best. That’s the first thing we’ll look at, and I find that using content labels in Khoros helps us pretty quickly identify what type of content works.”
Social Media Program Manager, National Instruments
“Working with Khoros enables us to effectively engage car enthusiasts on social media and attract new members to our brand. As we continue to leverage social to reach our goal of 6 million members, Khoros is there to help.”
Julie GuScallen
Director of Audience Development
“With Khoros Social Media Management, we increased KPI's throughout all of our markets. For example, we improved the number of posts published by +86.6% and our fan base increased by +8.5%.”
Julia Mosner
Marketing Area Manager BMW
RELATED RESOURCES
Frequently asked questions
Social media management software connects several social media accounts into a single interface so that it’s easier to publish content, monitor messages, and analyze performance.
For example, a brand can use it to schedule and publish the same post on TikTok, Instagram, and Facebook several days or weeks in advance. The brand can then monitor and respond to audience interactions for the post across in a single dashboard instead of switching between different social media profiles. Many solutions also make it easy to analyze the performance of posts on a single network or all of them combined which helps with reporting.