Customer engagement platform
Digital-first, omnichannel platform built for enterprises
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Engage customers with meaningful social marketing content and campaigns that drive affinity — and accelerate business results.
Khoros Social Marketing brings together all of your social media accounts and campaigns — and the people who manage them — into one place.
“We found a best-in-class social media tool stack with Khoros at the core.”
— Manager, Global Social Media Center of Expertise, General Motors
Products used: Social Marketing, Social Care, Social Listening, Flow, and Khoros Communities
Let us show you what Khoros can do.
Never miss a moment to connect with a customer. Bring all your teams, channels, and content — across paid and organic social media — into one platform to manage integrated social campaigns and real-time conversations in a single dashboard.
Collaborate, plan, and manage targeted social campaigns that inspire connection with your audiences.
Provide administrators with visibility and control over your channels, teams, and workflows to promote a consistent brand voice and governance across your social presence.
Define success on social media with metrics that matter to your business with configurable dashboards, custom metrics, and data exports that connect results back to business value.
"The Khoros platform has given us both deeper and broader knowledge of our TikTok campaign. We’ve used that knowledge to make key adjustments to our strategy, and the results speak for themselves."
— Karen Pace, Director, Social and Content Marketing
Products used: Social Marketing, Social Listening
Let us show you what Khoros can do.
Schedule content for exactly when and where you want it to appear, across multiple accounts, channels, and dates.
Offer complete management of all of your content with folders, campaign and content tags, themes, and permissions.
Organize content by campaigns, then report on those campaigns.
Trust that you understand the performance of every piece of content.
Get visibility into and control over who has access to your native social accounts.
Label content according to your business goals and structure.
Use our inbox to respond to customers one-on-one.
Route content through an approval system that allows for as few or as many layers of review as you need.
Enable cross-team collaboration through a shared planning space, content center, in-app notes, email notifications, and visibility across channels and responses.
View scheduled ads and organic content, layered with campaign and business context, on the same calendar.
Provide your team with a single, secure point of entry for accessing native channels without having to share passwords.
Organize, distribute, and integrate content created by your audience across any digital touchpoint to drive engagement.
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