Setting a Future Vision for Your CX

Got half an hour? Taking a snack break? Get expert insights on digital transformation

Check out our webinar from our digital series: Snack Breaks & Hot Takes, featuring conversations with Khoros’s own experts in customer experience, brand owned communities, and digital contact centers. This webinar focuses on digital transformation, featuring Jetson’s journey with Khoros to reinvent their customer care. Learn about their digital transformation and discover findings you can use for your brand!

Digital Transformation: What, Why, and How Jetson Reinvented Their Customer Care

Digital transformation is a hot topic and now more than ever, companies are prioritizing investments to improve their digital engagement with customers. In fact, CCW found that over 47% of companies say they are now automating more parts of their digital customer journeys.

But why take the leap?

We’re welcoming Devon Ramdan (Sr. Director, Care Strategy and Operations) of Jetson and Kim Wilkinson (Vice President Digital Sales, AWS Practice) of VoiceFoundry to join us and give their ‘hot take’ on digital transformation - the risks to watch out for and, more importantly, the rewards you can reap by setting your team up for success.

Check out our webinar to learn about Jetson’s digital transformation with Khoros with key takeaways you can utilize for your brand’s customer care.