Agent efficiency, automation, and operational insights
Khoros Communities is recognized as a strong performer in community management. Read more
Viessmann already connected with customers and prospects on specialized trade forums, but they wanted to own the conversation. They built a Khoros Community for customers to post comments on, onboarded Khoros Care to manage volume, and Khoros Marketing to unify communication and service teams.
-Sven Becker, Lead Social Media
Growth in registration
Increase in incoming posts
Of content scheduled in advance