Digital Contact Center
Agent efficiency, automation, and operational insights
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Automated solutions and AI used to be a luxury for customer support — now, they’re a necessity. Keeping up with the barrage of incoming support inquiries from customers is difficult enough on a legacy system like phone or session-based chat.
Across almost every industry, customers want faster, more customized responses. Top brands are turning to automation and messaging channels to deliver these rich customer service experiences.
We partnered with Google’s messaging experts to demonstrate how your brand can design chatbot flows and use modern messaging channels to improve customer satisfaction.
In this 30 minute session, we’ll examine:
Want to view our regional site for Australia?
Go to siteWant to view our regional site for New Zealand?
Go to site