Agent efficiency, automation, and operational insights
Khoros Communities is recognized as a strong performer in community management. Read more
Enter Khoros’s Digital Contact Center solution. With Khoros’s best in class features, agents can meet customers wherever they are — social media, SMS, email, phone, and so many more — all in a single platform. Chatbots and communities can divert easier inquiries and route more complicated ones exactly where they need to go. This is the way forward for retailers looking to maximize their customer support experience.