Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Digital conversation volume is growing fast as the number of new channels and their popularity with consumers increase. Brands must be where their customers are and provide the same high levels of service achieved across traditional support channels.
The Khoros Care solution features an agnostic automation framework that allows brands to plug in and replace bots as their needs evolve. Khoros’ Automation Framework coordinates your digital front line — from bots to human agents, across digital channels — to ensure the delivery of a positive customer experience. With an open set of APIs, Khoros supports any automation provider, maximizing the opportunity of bots while minimizing the risk.
Key features include:
Download our product overview now to learn more.
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