Keep Calm and Carry On Winner: USPS

COVID-19 created unprecedented challenges for the USPS, as did the fact that it occurred during a national census in an election year with mixed feelings about vote-by-mail. The USPS relied on Khoros to address these challenges and help them listen to customers and employees to creatively and successfully solve issues.

Kudos USPS

“For the first time, the content on our brand posts are among the top mail-related posts on social media.”

-Mary Beth Levin, Manager, Social Business Intelligence

  • 0st place

    ranking in corporate response to the pandemic

  • 0k

    users reached with top organic posts

  • 0%

    increase in site traffic