CX insights report template

Reporting CX insights is a crucial step for gaining buy-in and proving the outcomes of CX program initiatives. Effectively share CX insights with your organization with our report template.


To help customer experience leaders organize their insights, assign insight actions and owners, and share CX outcomes with their organization, we’ve partnered with our in-house CX experts to put together a comprehensive CX insights report template.

Sneak peek of what’s inside:

  • Tips & Tricks for creating an effective CX insights report.

  • A template for introducing teams to new insights.

  • A template for telling an insights story and assigning actions to solve the friction point.

  • A template for tracking progress and sharing outcomes of CX initiatives.

Need help turning CX insights into cross-departmental action? Download the template today.