Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Learn how to improve your brand’s customer experience with cutting edge solutions and strategies.
Customer experience is all the rage in today’s market. There’s no shortage of articles on why it’s important and how it can help increase customer loyalty — and that’s all true — but people rarely talk about how to improve it.
This podcast does just that. We sat down with Booth Fellers, General Manager for Khoros, to talk about what organisations can do to elevate their CX. The key here is investing in the right technology to bring your brand closer to its customers. This doesn’t mean going overboard and buying software that doesn’t create a noticeable difference for anyone; rather, it means making an investment in solutions that benefit both customers and businesses.
Want to learn what that means? Listen to the podcast today.
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