4715-Hawaiian-Airlines-Case-Study-LP

How Hawaiian Airlines is Both Human and Helpful on Social

Hawaiian Airlines isn’t just an airline, but an airline that represents the state of Hawaii itself. The social media team at headquarters coordinates globally with team members who manage channels in Japan, China, and Korea–in different languages and with a decidedly anti one-size-fits-all approach. Discover how Hawaiian Airlines increased their social teams' efficiency and responsiveness with Khoros.