Customer-focused innovation with top brands Google and Intuit

Industry-leading perspectives on customer sentiment and satisfaction

Join Khoros CCO Staci Satterwhite as she sits down with Kathleen Garrity and Matthew Knell, customer experience leaders from Google and Intuit, respectively. They’ll discuss what digital-first transformation means to them and what they’ve learned along the way.

Google and Intuit both consider their approaches to innovation to be customer-focused. In other words, they care deeply about the customer’s experience and sentiments; this necessitates some industry leading technology to track how customers are feeling, even in real-time. See how they used this technology to drive more innovation and even better business outcomes.

Watch the on-demand session today.