FEATURED

Community Learning Labs Full Series

Get guidance and best practices from community expert, Brian Oblinger, as you define your community strategy, select a vendor, implement the solution, and continue to drive long-term growth.

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LATEST RESOURCES

ONLINE COMMUNITIES | EBOOK

Switching online community platforms: A step-by-step migration guide

Are you thinking of switching online community platforms? This step-by-step migration guide provides a detailed breakdown of what to expect to help you plan, execute, and optimize your move.

Feb-26-2025

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ONLINE COMMUNITIES | PRODUCT RESEARCH

TrustRadius Report: Khoros vs Higher Logic

See how TrustRadius users rank two top community platforms: Khoros and Higher Logic.

Feb-24-2025

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ONLINE COMMUNITIES | PRODUCT RESEARCH

TrustRadius Report: Khoros vs Gainsight

See how TrustRadius users rank two top community platforms: Khoros and Gainsight.

Feb-24-2025

Read now
AUTOMATION | TIPSHEET

GenAI in Action: Expert tips for enhancing customer service, knowledge management, and governance

Discover best practices for utilizing GenAI in customer service, optimizing knowledge management, and ensuring effective AI governance. Download our tipsheet for expert guidance to enhance your customer support and engagement strategies.

Feb-11-2025

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ONLINE COMMUNITIES | TOOLKIT

Launching and growing a community content package

Launch and grow your community with confidence. We’ve compiled a list of our top resources for launching a community, creating and building user momentum, and driving long-term success.

Jan-29-2025

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ONLINE COMMUNITIES | GUIDE

Guide to staffing an online community team

This comprehensive guide offers actionable strategies for recruiting top talent and structuring your community team for sustainable growth.

Jan-09-2025

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ONLINE COMMUNITIES | GUIDE

Community investment considerations

Uncover the true costs of launching an online community. Get actionable tips to budget, plan, and build for long-term success.

Jan-06-2025

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ONLINE COMMUNITIES | CUSTOMER STORY

Orange Belgium's community grows through vital role in customer support

Explore how Orange Belgium continues to grow their community to become essential component in customer support strategy.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Medion AG expands customer self-service and supports post sales

Learn about Medion AG's community strategy for reducing support inquiries and decreasing costs through self-service.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

GoTo's community powers customer support, success, and education

Discover how GoTo leverages community to capture customer feedback post product changes and boost customer experience.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Alteryx community becomes key value add for customers

Explore how Alteryx incorporated community enhancements to support product feedback processes and enhance customer experience.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Bell Canada's community helps promote mental health initiatives

Learn more about Bell Canada's use of the Khoros Community platform to power a one-day initiative for fostering conversation around mental health awareness.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Macmillan Learning offers professional development as a service via community

Discover how Macmillan Learning's community enhances learning courses through innovative community-powered peer learning and networking.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Palo Alto Networks enhances customer empowerment through community

Explore how Palo Alto Networks deploys community strategies to resolve customer challenges and enhances customer experience.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Canon USA empowers super users to influence impactful business outcomes

Learn how Canon USA fosters an environment for super users to provide peer support and knowledge sharing, helping to drive significant business outcomes.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

ScienceLogic's community promotes collaboration, engagement, and feedback

Discover ScienceLogic's approach to decreasing support tickets and increasing product awareness via their community.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

SMARTY empowers customers to self-serve through community

Learn about SMARTY's strategy for boosting community resolution and conversion rates.

Jan-01-2025

Read their submission
ONLINE COMMUNITIES | CUSTOMER STORY

Sisense leveraged community to improve retention and growth

Explore Sisense's community maturation journey and how their short-term goals are helping to pave the way for long-term success.

Jan-01-2025

Read their submission

AI & Automation

Khoros Communities

Khoros Service

Khoros Social Media Management

Resource Center

Blog

Developer information

Events

Integrations

Trust Center

AI & Automation

Khoros Communities

Khoros Service

Khoros Social Media Management

Resource Center

Blog

Developer information

Events

Integrations

Trust Center

Community Learning Labs Full Series

LATEST RESOURCES

Switching online community platforms: A step-by-step migration guide

TrustRadius Report: Khoros vs Higher Logic

TrustRadius Report: Khoros vs Gainsight

GenAI in Action: Expert tips for enhancing customer service, knowledge management, and governance

Launching and growing a community content package

Guide to staffing an online community team

Community investment considerations

Orange Belgium's community grows through vital role in customer support

Medion AG expands customer self-service and supports post sales

GoTo's community powers customer support, success, and education

Alteryx community becomes key value add for customers

Bell Canada's community helps promote mental health initiatives

Macmillan Learning offers professional development as a service via community

Palo Alto Networks enhances customer empowerment through community

Canon USA empowers super users to influence impactful business outcomes

ScienceLogic's community promotes collaboration, engagement, and feedback

SMARTY empowers customers to self-serve through community

Sisense leveraged community to improve retention and growth